College Lane Surgery Patient Participation Group

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Presentation transcript:

College Lane Surgery Patient Participation Group 1st Annual General Meeting 29th September 2016

Who Are We? Patients & other Surgery Users College Lane Surgery & Associated Practices Two Groups Active Group – Meets at least every two months Virtual Group – Available via email

What Do We Do? Act as a Link Between Patients & Practice Provide a forum for Surgery Users to suggest improvements Improve Users understanding of the way the Surgery works Raise awareness of New & Existing Services & Procedures that the Surgery provides Meet with CQC Attend CCG Meetings

How Do We Do That? Regular meetings with Practice Staff Attendance at organised events Newsletter Surveys Hold Public Meetings to Communicate with Patients

What Have We Done? Produced a Newsletter Carried out a Patient Survey Supported or Provided Organised Events Held Our Own Meetings Raised Patient’s Comments with the Surgery Advised the Practice on Courses of Action

How Can You Help? Communicate with us – secretary.ackworthppg@outlook.com Leave a message at the Surgery Look at the PPG Section of the Notice Board Make us aware of issues you have

Thank You