Global Supply Chain Solutions Presented by: Steven Goddard

FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to every U.S. address and to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, usually in one to three business days with the delivery time guaranteed. FedEx Trade Networks helps customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive customs brokerage, global ocean and air cargo distribution, North American transportation and distribution, Trade & Customs Advisory Services, and advanced e-commerce and trade facilitation solutions. It has two subsidiaries: FedEx Trade Networks Transport & Brokerage and FedEx Trade Networks Trade Services. FedEx Ground is a leading provider of small-package ground delivery service offering dependable business-to-business delivery or convenient residential service through FedEx Home Delivery. FedEx Ground guarantees delivery based on the shipping distance, usually in one to five business days in the U.S. and in three to seven days for select international locations. FedEx Home Delivery is the only service of its kind dedicated to residential customers and serves virtually 100 percent of the U.S. population. This residential-only network provides delivery options to fit the way you live, work and shop today — delivery in the evenings, on Saturdays and even by appointment. FedEx SmartPost specializes in the consolidation and delivery of high volumes of low-weight, less time sensitive business-to-consumer packages using the U.S. Postal Service for final delivery to residences. This service provides delivery Monday through Saturday to all residential addresses in the U.S., including P.O. Boxes and military APO and FPO destinations. FedEx Freight is a leading U.S. provider of less-than-truckload (LTL) freight services. FedEx Freight is known for exceptional service, reliability and on-time performance. FedEx National LTL is a leader when it comes to reliability in the long-haul LTL freight market segment (three-day and more service lanes). FedEx National LTL focuses on major metro long-haul combinations, complementing the regional, next- and second-day focus of FedEx Freight. FedEx Custom Critical is North America’s largest time-specific, critical shipment carrier. FedEx Custom Critical provides a range of expedited, time-specific freight-shipping services throughout the U.S., Canada and Mexico. Caribbean Transportation Services is a leading provider of airfreight forwarding services between the U.S. and Puerto Rico, specializing in arranging the shipment of heavyweight and oversized cargo. Also serving the Dominican Republic, Costa Rica and the Caribbean Islands, Caribbean Transportation Services provides several delivery options for door-to-door or airport-to-airport airfreight forwarder services, primarily to the medical, pharmaceutical and technology sectors. FedEx Services provides sales, marketing, information technology and customer service support, primarily for the benefit of FedEx Express and FedEx Ground. In addition, FedEx Office provides document solutions and business services, while FedEx Global Supply Chain Services offers a range of supply chain solutions. FedEx Office (formerly FedEx Kinko’s) is a leading provider of document solutions and business services. FedEx Office’s global network of digitally-connected locations offers access to copying and digital printing, professional finishing, document creation, Internet access, computer rentals, videoconferencing, signs and graphics, notary, direct mail, Web-based printing and the full range of FedEx day-definite ground shipping and time-definite global express shipping services. FedEx Global Supply Chain Services offers a range of supply chain solutions, including critical inventory logistics, transportation management, fulfillment and fleet services, through its FedEx Global Supply Chain Services subsidiary. FedEx Global Supply Chain Services focuses on information technology-sensitive business to meet the needs of its customers and to drive transportation business to other FedEx operating companies. FedEx Global Supply Chain Services’ service offerings use advanced electronic data interchanges to speed communications between customers and their suppliers, resulting in more cost-effective solutions and enhanced levels of customer service. FedEx Customer Information Services provide a convenient single point of access for many customer support functions.

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