Microsoft ‘REAL-World’ SOA Microsoft SOA platform capabilities Microsoft ‘REAL-World’ SOA Reza Shams Technical Specialist Process Platform Central & Eastern Europe HQ reza.shams@microsoft.com

What is SOA? A style of architecture, not a product Leverages existing assets in a loosely-coupled manner Standards are critical for success : WS-*, XML, RSS… Web services makes service orientation practical and drives broad industry interoperability Primary benefit centers around business agility SOA represents an enabler for faster process change, greater business insight and competitive advantage, and the creation of a new generation of dynamic applications. 11/8/2018

What drives SOA? Enterprise Efficiency Enterprise Agility Competitive Pressure Innovation Compliancy And Regulation Align IT And Business Enterprise Agility

Common Myths about SOA Myths Facts SOA is a design philosophy independent of any product, technology or industry trend SOAs may be realized via web services but using web services will not necessarily result in a SOA EDI and CORBA were early examples of SOA SOA is not a methodology SOAs are like snowflakes – no two are the same. SOA should be incremental and build on your current investments Own your SOA strategy SOA is a means, not an end SOA is a technology SOAs require Web Services SOA is new and revolutionary SOA ensures the alignment of IT and business A SOA Reference Architecture reduces implementation risk SOA requires a complete technology and business processes overhaul SOA requires an army of consultants We need to build a SOA 4

SOA Trend Composite Apps Enterprise Efficiency Enterprise Agility SOA 11/8/2018 9:47 PM SOA Trend Enterprise Efficiency Enterprise Agility ETL, EAI Web services SOA Composite Apps Run the business Grow the business Business transformation Infrastructure consolidation Speed and flexibility Software rationalization Point to point integration © 2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. 5

Agile Capabilities Roots of contemporary performance problems are due to organizationally based operating model Process models (though an improvement) are not the optimal view or management layer, and they expose “how” business is done Capabilities manage “what service at what service level” – which is the most stable and concise level for design and management From Traditional Organizational Management To Process Optimization To Capability Management 6

SOA Terminology What did I remember? Style of Architecture - Not a Product Loosely Defined Vision Requires Service Oriented Communication Service Oriented Infrastructure – SOI Use of BPM technologies Primary benefit is around Business Agility Faster Process Change Greater Business Insight Competitive Advantage New Generation of Dynamic, Composite, Applications

The future – “Dynamic Applications” Web Services 1 Web Services 4 Web Services 2 Web Services 3 IT Priorities Connecting Systems through SOA Reducing development complexity Optimizing Business Processes Gaining BI at all levels Centralized data that’s always on Creating consistent, user-focused UX

Companies stepping-up to SOA Merrill Lynch CIO Survey found 80% believe SOA is the next big thing in Enterprise Software Gartner. By 2010, at least 65 percent of large organizations will have greater than 35 percent of their application portfolio SOA-based, up from less than 5 percent of organizations in 2005. (0.8 probability). Massimo Pezzini, Gartner.

Where companies want to get to – Composite applications Applications composed of multiple service building blocks Composed, not built Cut across functional silos May add business logic, expose additional interfaces Portal Devices Office Other Composite Application Composition Platform Existing Systems

Composite Applications

Microsoft as a SOA Partner Majority of companies view Microsoft as the strategic technology partner for SOA Goldman Sachs reported in March 2006 [“IT Spending Survey: Improvements a whisper, not a scream”]

Successful Customers IDD: 45% decrease in training time; 9x ROI; 11/8/2018 9:47 PM 11/8/2018 9:47 PM Successful Customers Reduced Paper Records by 70% Improved patient care IDD: 45% decrease in training time; 9x ROI; Drive up average margin per sale; reduce call duration by 10% Real time customer integration Enabling business experimentation CommSee: 30k users, 100+ apps Primary branch experience World-wide IT support for 400k+ users Increases productivity, reduces deployment time by 83 percent © 2003-2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 13 13

SOA At Siemens Mosaic Implementation of ITO business processes More than 35,000 users 400+ orchestrations planned Web Services as interfaces Process Engine Business process: Create mailbox Web Service Start Authorized? Common Service Authorization Web Service No Yes Customer Portal WebService Error Create . Billing Ende Web Service Common Service Billing

SOA & BPM – Key Concepts SOA is a design philosophy independent of any product, technology or industry trend SOA end game is business agility BPM and SOA are different but related Business face of SOA New BPM possibilities Process is at the heart of SOA …

‘Real World’ SOA 11/8/2018

Incremental Reuse

Service Orientation Benefits 11/8/2018 11/8/2018 9:47 PM Service Orientation Benefits Driven by real-world scenarios Business agility and reduced time to market – request “Backlog” is reduced Internal and external process efficiencies Topology Independent Leverage heterogeneous resources Independent deployment, versioning, management Reusable components enable inherent adaptability Loose coupling, enabling composition of new capabilities Standards-based interoperability © 2004 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. © 2003-2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. 18

SOA Capabilities Framework Reporting BAM Collaboration Portal User Interaction Federated Security Identity & Access Workflow Process BPM Service Orientation Services SODA Operational Mgmt Service Registry Management & Governance Brokered Communication Endpoint Metadata Standards Support Intelligent Routing Transformation Adaption Enterprise Service Bus Process Design & Simulation Design & Dev Integrated Tools Protocol EIS LOB Adaption

Microsoft SOA Platform 20

SOA Implementation Scenario Create a Composite application Create a Collaborative workflow Build A WCF Service Create a Transactional Business process

Let’s Wire it up Portal Components (Web Parts) Workflow Activity Library Invocations of standardized service interfaces Service Implementations WCF & BizTalk

SOA Resources Composite Applications Real World SOA CommSee Case Study Siemens Case Study ESB Guidance SOA Whitepaper (Microsoft SOA Platform and guidance on key partner technologies) SOAIO