Data Resource Management

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Data Resource Management Chapter 5 Data Resource Management McGraw-Hill/Irwin Copyright © 2010 by the McGraw-Hill Companies, Inc. All rights reserved.

Learning Objectives Explain the business value of implementing data resource management processes and technologies in an organization Outline the advantages of a database management approach to managing the data resources of a business, compared with a file processing approach Explain how database management software helps business professionals and supports the operations and management of a business

Learning Objectives Provide examples to illustrate the following concepts Major types of databases Data warehouses and data mining Logical data elements Fundamental database structures Database development

Fundamental Data Concepts

Database Management In all Information Systems, data resources must be organized in a logical manner so that: 1- They can be accessed easily 2- Processed efficiently 3- Retrieved quickly 4- Managed effectively

Logical Data Elements

Logical Data Elements Character Field (data item) Record A single alphabetic, numeric, or other symbol a grouping of related characters Represents an attribute (quality or characteristic) of some entity (object, person, place, event) Examples… salary, job title Grouping of all the fields used to describe the attributes of an entity Example… payroll records with name, SSN, pay rate

Logical Data Elements File (table, flat file) Database Group of related records Integrated collection of logically related data elements

Electric Utility Database

Database Structure

Database Structures Hierarchical Network Relational Object-oriented Multidimensional

Common Database Structures: Hierarchical Early DBMS structure Records arranged in tree-like structure Relationships are one-to-many Access data elements by moving progressively downward from the root and along the branches of the tree

Common Database Structures: Network Used in some mainframe DBMS packages Many-to-many relationships Any data element can be related to any number of other data elements

Common Database Structures: Relational Most widely used structure Data elements are stored in tables Row represents a record; column is a field Can relate data in one file with data in another, if both files share a common data element Relational operations include: Select… Create a subset of records that meet a stated criterion. Example: employees earning more than $30,000 Join… Combine two or more tables temporarily. Looks like one big table. Project… Create a subset of columns in a table

Relational operations Relational operations include: Select… Create a subset of records that meet a stated criterion. Example: employees earning more than $30,000 Join… Combine two or more tables temporarily. Looks like one big table. Project… Create a subset of columns in a table Three basic operations on relational databases

Common Database Structures: Multidimensional Variation of relational model Uses multidimensional structures to organize data Data elements are viewed as being in cubes Popular for analytical databases that support Online Analytical Processing (OLAP) OLAP is used for answers to complex business queries

Multidimensional Model

Common Database Structures: Object-Oriented Source: Adapted from Ivar Jacobsen, Maria Ericsson, and Ageneta Jacobsen, The Object Advantage: Business Process Reengineering with Object Technology (New York: ACM Press, 1995), p. 65. Copyright @ 1995, Association for Computing Machinery. By permission.

Common Database Structures: Object-Oriented An object consists of Data values describing the attributes of an entity Operations that can be performed on the data Encapsulation Combine data and operations Inheritance New objects can be created by replicating some or all of the characteristics of parent objects Used in object-oriented database management systems (OODBMS) Supports complex data types more efficiently than relational databases Examples: graphic images, video clips, web pages

Evaluation of Database Structures Hierarchical Works for structured, routine transactions Can’t handle many-to-many relationship Unable to handle ad hoc requests Network More flexible than hierarchical Unable to handle ad hoc requests Relational Easily responds to ad hoc requests Easier to work with & maintain Not as efficient or quick as hierarchical or network Gap in performance between relational and hierarchical and network is rapidly narrowing

Database Development Database Administrator (DBA) In charge of enterprise-wide database development Improves integrity and security of organizational databases Uses Data Definition Language (DDL) to develop and specify data content, relationships, and structure Data dictionary Data base catalog containing metadata Metadata – data about data Stores these specifications in a data dictionary or metadata repository

Data Dictionary Data Dictionary Contains data about data (metadata) Relies on specialized software component to manage a database of data definitions Can be active or passive Contains information on… Names and descriptions of all types of data records and their interrelationships Database development is a top-down process Develop an enterprise model that defines the basic business process of the enterprise Define the information needs of end users in a business process Identify the key data elements that are needed to perform specific business activities (entity relationship diagrams) Requirements for end users’ access and use of applications Database maintenance Security

Example of a Data Dictionary

Types of Databases

Operational Databases Stores detailed data needed to support businesses and operations Also called subject area databases (SADB), transaction databases, and production databases Database examples: customer databases, human resource databases, inventory databases

Distributed Databases Distributed databases are copies or parts of databases stored on servers at multiple locations Protection of valuable data Data can be distributed into smaller databases Each location has control of its local data All locations can access any data, anywhere Improved database performance at worksites Maintaining data accuracy Advantages Disadvantages

Distributed Databases Updating data can be done in 2 ways: Replication Look at each distributed database and find changes Apply changes to each distributed database Very complex Duplication One database is master Duplicate the master after hours, in all locations Easier to accomplish Requires extra computing power & bandwidth

External Databases Databases available for a fee from the Web, or from commercial online services Hypermedia databases Statistical databases Bibliographic and full-text databases Search engines like Google or Yahoo are external databases

Components of Web-Based System A hypermedia database contains Website database Consist of hyperlinked pages of multimedia Interrelated hypermedia page elements, rather than interrelated data records

Data warehouses may be divided into data marts Stores static data that has been extracted from other databases in an organization Central source of data that has been cleaned, transformed, and cataloged Data is used for data mining, analytical processing, analysis, research, decision support Stores data that has been extracted from the operational, external and other databases Data has been cleaned, transformed and cataloged Used by managers and professionals for Data mining, Online analytical processing, Business analysis, Market research, Decision support Data mart is subset of warehouse for specific use of department Static data? Data warehouses may be divided into data marts Subsets of data that focus on specific aspects of a company (department or process)

Data Warehouse Components

Applications and Data Marts

Data Mining

Data Mining Data in data warehouse are analyzed to reveal hidden patterns and trends Examples: Perform market-basket analysis to identify new business processes Find root causes to quality problems Cross sell to existing customers Profile customers with more accuracy Discussed in more detail in chapter 9

Data Mining Data in data warehouses are analyzed to reveal hidden patterns and trends Market-basket analysis to identify new product bundles Find root cause of qualify or manufacturing problems Prevent customer attrition Acquire new customers Cross-sell to existing customers Profile customers with more accuracy

Database Management System In mainframe and server computer systems, database management software is used to… Create new databases and database applications Maintain the quality of the data in an organization’s databases Use the databases of an organization to provide the information needed by end users