Sharing Session on the Impact on Employees with Disabilities under the MWO – Current Measures, Experience Encountered Approved Assessor Senior Physiotherapist Ms. Priscilla POON

Recruitment of Approved Assessors ActivitiesAimsDates Briefing sessionsEnhance our understanding on the special arrangement provided for persons with disabilities under the SMW regime. 3 sessions in mid-Mar & Apr 2011 Invitation for application Invite for application by: Various work institutes Professional bodies Newspaper advertisement etc. Mar 2011 (deadline: end of Mar 2011) Training Related legislations Responsibilities of assessor Rights and responsibilities of person with disabilities & the employer Logistics arrangement Assessment guidelines & procedures Written examination Apr to Jun 2011

CASE SHARING

Case Summary Mild mental disability working in a Workshop for People with Disability Duration of on-site assessment ◦ 2:00 pm to 4:30 pm ◦ 4:30 pm – 6:00 pm: prepare & sign certificate On-site assessment items: ◦ Productivity: time, speed & quality ◦ Others:  level of supervision; learning atmosphere  presentation skills

Preparatory Work Collect detailed information on ◦ Nature, requirements and procedures of the work through the employer, the person with disabilities Search for background of the working institutes – web-based search Data entry to the web-based system provided by Labour Department

Adequate Communications Contact PartiesPre-visit Phone Contact During the VisitPost-Visit Phone Contact Person with Disabilities ½ - 1 hour½ hour + ½ hour – discuss the results together with the Manager + sign the certificate - Parents3-4 timesPhone contact (1/4 hour): explain the results 1 time  ¼ hour (enquiry) Social Worker2 times-- Manager2 times½ hour – discuss the results together with the Person with Disabilities + sign the certificate - Supervisor3 times1 hour- Labour Department Accumulative 1 hour-2 -3 times (½ - 1 hour) Total hours Required hours2.25 hours hours

Post-assessment Tasks Post-assessment communications with the parents Complete the assessment checklists Data entry to the web-based database Print-out & mail all documents to Labour Department Overall time spent: whole day

Factors for Success Briefing sessions & training to assessors ◦ Align goals & expectations of the productivity assessment Briefing sessions/ workshops for parents ◦ Adequate information & understanding Good support from Labour Department ◦ Timely and adequate support ◦ Clear explanation and coaching ◦ Training:  Legislation requirements  Assessment guide and alignment

Challenges Intense communication with various parties e.g. supervisors, clients & parents ◦ Supervisor: nature and requirement of work Good communication skills Well-organized preparation Rely heavily on professional expertise, judgment and experience

Further Improvement Enhance the training content / Arrange Booster program for: ◦ Illustration of case examples for different types of disability e.g physical / mental ◦ Sharing of background of different organizations Prepare a list of “steps-to-follow”to standardize the logistics flow  e.g checking the validity of "Registration Card for People with Disabilities" before assessment; checking the last 4-digit of ID card

THANK YOU.