IT Services Portfolio Todd Endicott – Senior Network and System Engineer Mary Monroe – Implementation Engineer
Overview System Administration Network Administration Documentation
System Administration Hardware / Software Installation and Maintenance Scheduling – Working vs Off Hours Capacity Planning System Performance Evaluation Backup and Storage High Availability and Disaster Recovery
Hardware / Software Installation and Maintenance Servers / Workstations Software
Scheduling – Working vs Off Hours Hourly and Daily Rates Working Hours Off Hours
Capacity Planning
System Performance Evaluation Drilldown into errors to determine why there is slow TCP response, etc
System Performance Evaluation Print Reports from the Sniffer device when we have found the issue. This shows that the computer at 172.18.4.4 is one of the biggest data producers.
System Performance Evaluation This graphs shows that there are many more requests than the server can respond to; therefore looking for latency at the SQL server would be pertinent here.
Backup and Storage
High Availability and Disaster Recovery
High Availability and Disaster Recovery Backup and Restore – May have additional hardware or may have to wait for a server to be rebuilt or replaced. Snapshot - Snapshot images of server at any particular time, bring it up on a new VM and resume from last snapshot. Live Replication/Migration – Some level of automated failover to a replicated server or site.
Network Administration Hardware Installation and Maintenance Network Problem Tracking Capacity Planning Infrastructure Consultation Systems Integration Network Security
Hardware Installation and Maintenance Switches/Routers Firewalls
Network Problem Tracking
Network Security
Documentation System and Network Diagrams Disaster Recovery Plans and Documentation Site Information Trending and Analysis Reports
System and Network Diagrams
System and Network Diagrams
System and Network Diagrams
Disaster Recovery Plans
Site Information Sample Network Configuration
Thanks for coming!