London women’s Leadership Network mentoring programme Lis Merrick 08 May 2017 10/11/16 © Coach Mentoring Ltd 2017

Consultant specialising in mentoring & coaching Presentation Notes Lis Merrick Background in HR Consultant specialising in mentoring & coaching Visiting Fellow – Sheffield Business School UK President of the EMCC UK 10/11/16 © Coach Mentoring Ltd 2017 Client – Date © Coach Mentoring Ltd 2015

What is your experience of Mentoring What is your experience of Mentoring? And How would you describe Mentoring? Let’s share our experiences… 10/11/16 © Coach Mentoring Ltd 2017

Organisational mentor Directive Mentors Influence Organisational Mentor Sponsor Guide Role Model Professional Friend Thinking Partner Sounding Board Challenger Performance Coach Mentees Learning Needs Career Functions Psychosocial Support Non-Directive 10/11/16 © Coach Mentoring Ltd 2017

Which roles do you prefer to play? Sponsor Guide Role Model Professional Friend Thinking Partner Sounding Board Challenger Performance Coach 10/11/16 © Coach Mentoring Ltd 2017

Talent management mentoring wheel Sponsorship Role Modelling Acceptance and Confirmation Professional Friendship Counselling Managing Politics Challenging Assignments Protection Coaching Exposure and Visibility Career Functions Emotional Functions Merrick and Stokes 2008 10/11/16 © Coach Mentoring Ltd 2017 6 6

So what type of role model are you? Role model mentoring So what type of role model are you? 10/11/16 © Coach Mentoring Ltd 2017

1.Acceptive Awareness 2.Admiration 3.Adaptation 4.Advancement Role model mentoring 1.Acceptive Awareness 2.Admiration 3.Adaptation 4.Advancement 5.Astute Awareness 10/11/16 © Coach Mentoring Ltd 2017

So where do you do your deeper thinking or reflection? 10/11/16 © Coach Mentoring Ltd 2017

Phases of reflective space External Energy Action Normal Working (High Activity) Options Framing Implication Analysis Re-framing Insight! Internal Energy Time 10/11/16 © Coach Mentoring Ltd 2017

The Three Stage Process So let’s have a mentoring conversation 10/11/16 © Coach Mentoring Ltd 2017

The Three Stage Process Exploration New Understanding Action Planning 10/11/16 © Coach Mentoring Ltd 2017

Phases of the mentoring relationship Intensity of learning and value added Progression Winding Up SD SD = Setting Direction MO MO = Moving On BR = Building Rapport BR Time 10/11/16 © Coach Mentoring Ltd 2017

First conversations are about… Getting to know each other Becoming relaxed Building trust Agreeing how to work together 10/11/16 © Coach Mentoring Ltd 2017

Mentoring agreement Expectations: Of the relationship For learning Responsibilities: To one another To others Respect and value each other’s perspective Confidentiality Any boundaries? Meeting logistics Note taking Commitment to openness/honesty, giving/receiving feedback When and how to review and measure progress? 10/11/16 © Coach Mentoring Ltd 2017

Setting Direction in Your Mentoring 10/11/16 © Coach Mentoring Ltd 2017

Begin to define your mentee’s goals Direction Setting Begin to define your mentee’s goals What does success look like for your mentee? Success = Achieving what you value in life 10/11/16 © Coach Mentoring Ltd 2017

So what do you think you will talk about? Direction Setting So what do you think you will talk about? Career Ambition Confidence Barriers NHS culture & politics Work relationships Work life balance What else?... 10/11/16 © Coach Mentoring Ltd 2017

So how should you prepare for sessions? Reflect on last session Complete any actions Consider your use of process in the mentoring conversation Have a break before the session itself What else can you do? 10/11/16 © Coach Mentoring Ltd 2017

Mentor Competencies Committed to own learning Interest in developing others Rapport building/ relationship management Goal management Humility Self-awareness Emotional intelligence Business/ professional savvy Sense of proportion/ humour Communicating: asking questions, explaining, using story etc Listening! 10/11/16 © Coach Mentoring Ltd 2017

Dilemmas in Mentoring 10/11/16 © Coach Mentoring Ltd 2017

Common mentoring dilemmas Mismatch of expectations Personality clash Lack of commitment Pressure of time/work Mentor’s lack of confidence in their ability to be a mentor 10/11/16 © Coach Mentoring Ltd 2017

Give open and honest feedback Challenge Overcoming dilemmas Re-contract Review Give open and honest feedback Challenge 10/11/16 © Coach Mentoring Ltd 2017

The ‘Dark Side’ of mentoring Dependency Manipulation (e.g. to mentor’s agenda) Potentially, narrowing the mentee’s perspectives Negative role modelling 10/11/16 © Coach Mentoring Ltd 2017

Questions… 10/11/16 © Coach Mentoring Ltd 2017

Lis Merrick Lismerrick@coachmentoring.co.uk www.coachmentoring.co.uk 10/11/16 © Coach Mentoring Ltd 2017