What Is a Project? Projects versus Operations Stakeholders

Skills Every Good Project Manager Needs Communication Skills Organizational and Planning Skills Budgeting Skills Conflict Management Skills Negotiation and Influencing Skills Leadership Skills Team-Building and Motivating Skills

Organizational Structures Functional Organizations

Organizational Structures Projectized Organizations

Organizational Structures Matrix Organizations

Scope Statement Collecting Requirements (Interviews, Focus groups, Facilitated workshops, Group decision making techniques, Questionnaires and surveys, Observations, Prototypes)

Documenting Requirements Business need for the project a NN nd why it was undertaken Objectives of the project and the business objectives the project hopes to fulfill Functional requirements Nonfunctional requirements Quality requirements Acceptance criteria Business rules Organizational areas and outside entities impacted Support and training requirements Assumptions and constraints

Writing the Project Scope Statement Product s NN cope description Product acceptance criteria Project deliverables Project exclusions Project constraints Project assumptions