Healix Risk Rating A Verisk Analytics Business

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Presentation transcript:

Healix Risk Rating A Verisk Analytics Business Digital Insurer Awards 2017 [click for next slide]

Verisk Analytics - Who We Are A leading responsible data analytics company in pursuit of our customers’ most strategic opportunities Provider of predictive analytics and decision support solutions to customers in specific vertical markets Global company with offices and customers in nearly 80 countries around the world Member of the S&P 500 and NASDAQ-100 indices One of only 14 companies in the United States to appear on the Forbes World’s Most Innovative Companies and America’s Best Large Employers lists Socially responsible company serving the long-term interests of our stakeholders In February, 2017 Healix Risk Rating was acquired by Verisk Analytics. Data Analytics Leader in Multiple Verticals Insurance Natural Resources Financial Services Insight via Proprietary/ Unstructured Data Analytics Framework Digital Platforms Global IT/Data Center Infrastructure Recognition

Healix Risk Rating - Automated Medical Risk Assessment Over 17 million medical assessments performed annually Automated Medical Risk Assessment solutions integral to customer sales journey for global travel insurers HRR Risk Assessment Solutions available for Travel, Health, Pet and Income protection markets

Travel Insurance and medical risk High-volume, Low-cost insurance Emergency Medical Expenses cover the largest contributor to claims costs Travel insurance typically provide high cover limits Past medical history is a key underwriting risk factor Highly regulated industry with a requirement to ‘Treat Customers Fairly’ Legislation requires insurers to make individual assessments of risk Not realistic to apply ‘traditional’ medical underwriting through a manual process General exclusions are an ineffective means of avoiding claims related to pre-existing conditions.

Requirements of an Underwriting Solution Direct interaction with customer No expert medical “intervention” Fully automated process Consistent with distribution methodology Aggregators B2C – Online and Offline Sales Broker & Agent Distribution Banking Partners (Added Value Accounts / Credit Cards) Call Centre Applications – Third Party Administrators Quick and accurate medical risk assessment at point of sale Allows insurers to take an “educated” decision on risk acceptance Instant, clear decision on price and extent of coverage

The Challenge and The Solution To stratify an individuals' medical risk for the travel insurer as quickly and accurately as possible The Solution Medical algorithmic database + technology = The HRR Black Box A global solution that has the power to increase sales, transform underwriting results and introduce operational efficiencies.

No Pre-existing Condition Management Information Travel Insurance and Risk Rating Journey On-line No Pre-existing Condition Call Centre SALES Qualification Policy Administration Claims Management Claims Walk-in HEALIX RISK RATING Pre-existing Condition Standard Load Decline Brokers Underwriting Management Information

The Black Box Integration

The Customer Journey

The Customer Journey

The Customer Journey

Black Box Usage Over 17 million screenings handled by HRR servers per annum Market leaders in UK, Australia, New Zealand, Canada and Spain Acceptance by all UK travel insurers as risk assessment method of choice Awarded Queens Award for Enterprise - Innovation HRR Travel Black Box in use in six countries Medical data currently available in English, Bahasan, Japanese, Danish, French, Italian & Spanish. Translation tool facilitates future language expansion.