Ch. 26 Becoming a Smart Consumer

Slides:

Advertisements

Similar presentations

Virginia State Bar Annual Meeting Corporate Counsel Section Update on Do Not Call & Spam Michael Goodman Federal Trade Commission

Advertisements

“A Civil Action” Assignment (test grade) Write a 3 paragraph paper on the movie “A Civil Action” – Insert a header: Name, A Civil Action, Date – Paragraph.

1 Ch. 3. Advertising and Society. 2 Advertising’s Legal and Regulatory Environment.

 For years, smart shoppers abided by the term Caveat Emptor, or “let the buyer beware”.  However now, society demands that manufacturers be held responsible.

Chapter 15 Consumer Protection. Debate Hot Debate Hot Debate What protection does Edison have? What protection does Edison have? How should this case.

Ch. 15 Consumer Protection. Caveat Emptor = Buyer Beware Caveat Venditor = Seller Beware Consumer = user of goods for: -Personal -Family -Household.

Sales Law Protection in sales. Consumer- An individual who acquires goods that are intended primarily for personal, family, or household use. Consumer-

Increasing Social Responsibility

© 2009 South-Western, Cengage LearningMARKETING 1 Chapter 2 SOCIALLY RESPONSIVE MARKETING 2-1The Impact of Marketing 2-2Criticisms of Marketing 2-3Increasing.

25-1 Chapter 44 Consumer Protection and Product Safety.

Laws and Agencies that Provide Financial Safeguards Consumer Protection.

© 2004 The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

16 Chapter Consumer Protection Pressures to Promote Consumer Interests

Consumer Protection Agencies Introduction to Business & Marketing.

Outline Advertising and society Ethical issues in advertising

Unit 8 Consumer Law. Consumerism Consumer-a person who acquires goods that are intended primarily for personal use.

Introduction to Business © Thomson South-Western ChapterChapter Consumers in the Global Economy Consumer Buying Decisions Consumer Rights.

Objective Understand Sales and Consumer Laws BB30 Business Law 6.01 Summer 2013.

Regulation and Deregulation Today. Promoting Competition The forces of the marketplace generally keep business competitive with on another and attentive.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 15 SLIDE Consumer Buying Decisions Consumer.

Becoming a Smart Consumer. Smart Consumers Think about whether they need a product, whether they can afford it and how they can purchase it carefully.

Truth in Advertising Graphic Design & Illustration 1 Copyright © Texas Education Agency, All rights reserved. Images and other multimedia content.

Competencies Define consumer terms. Define agencies and publications that deal with consumer protection. Recognize what it means to be a “wise consumer.”

Regulation and Antitrust: The Role of Government in the Economy

CONTEMPORARY ECONOMICS© Thomson South-Western 20.3Consumer Protection  Explain why consumers need the government to protect them from defective or dangerous.

Chapter 45 Consumer Law McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved.

Political and Legal Environment of Marketing. Consumer Legislation The Clayton Act –Law established in 1914 on the subject of antitrust and price discrimination.

McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Chapter 25 Consumer Law.

Federal Agencies and Laws for Consumer Rights

Regulatory Factors Affecting Advertising

Chapter 27.  Goals:  Avoid undesirable effects of advertising  Understand laws and agencies that protect consumers from deceptive and misleading practices.

Business and Labor Policy. Protecting Free Trade NAFTA – North American Free Trade Agreement NAFTA – North American Free Trade Agreement Federal Subsidies.

Regulatory Agencies. Students Will: Be able to identify and describe regulatory agencies in order to analyze the effects they have on the safety of the.

Chapter 19 Lesson 1 Personal Finance. Consumer Rights  As a consumer you have many rights.  Consumerism is a movement to educate buyers about the purchases.

Agencies of the Executive Branch Decisions made by any agency of the Executive Branch are considered an executive order and have the power of LAW!!!

14.1 Chapter 14 Internet Regulation © 2003 by West Legal Studies in Business/A Division of Thomson Learning.

Consumer Law and Agencies Chapter 32 Section 1 Part 2.

ES 6.0 UNDERSTAND SALES, CONSUMER, PROPERTY & CYBER LAW Objective 6.01 Understand sales and consumer law BB30 Business Law 6.01 Summer 2013.

Consumer Protection Federal protection State Protection Product liability.

Role of Government. Antitrust Legislation Trusts- legally formed combinations of corporations.

© 2007 Prentice Hall, Business Law, sixth edition, Henry R. Cheeseman Consumer Protection.

Vocabulary 6 rights of consumer Expressed Warranty Implied Warranty Guarantee As is FTC 6 rights of consumer Expressed Warranty Implied Warranty Guarantee.

CHAPTER 27 – BECOMING A SMART CONSUMER. INFLUENCES ON CONSUMER  While smart consumers understand contracts, warranties, deceptive sales practices, credit.

Chapter 27. Consumer Contract Caveat Emptor How Laws Protect Consumers Federal Trade Commission (FTC) –Prohibits and investigates deceptive or unfair.

Marketing Principles CHAPTER 6 SECTION 1.  Government actions have a great impact on business and its operations.  The US Government has three branches:

Agencies and Sources of Assistance CONSUMER PROTECTION.

Advertising and Society

Advertising and Society

Consumer Protection Agencies

Social, Ethical, and Regulatory Aspects of Advertising

Federal Agencies and Laws for Consumer Rights

Chapter 15 Consumer Protection.

Consumer Health.

Pure Competition Pure competition is a theoretical market structure that has a very large numbers of sellers, identical products, and freedom to enter.

CHAPTER 15 Consumer Protection

Government & the Economy

Chapter 3 Does advertising create needs?

Advertising and Social Responsibility

Competition and the government

Government & the Economy

Lesson /29/2018 LESSON 5.1 CONSUMER INFORMATION

Competencies Define consumer terms.

Government & the Economy

Chapter 10 Consumer Power. Chapter 10 Consumer Power.

ES 6.0 UNDERSTAND SALES, CONSUMER, PROPERTY & CYBER LAW

Government & the Economy

Consumer Rights and Responsibilities

Protecting Consumers Chapter 24.

CONSUMER RIGHTS CIVICS CE. 13E MR. COLLINS & MRS. KOZLIK.

Chapter 10 Consumer Power. Chapter 10 Consumer Power.

Presentation transcript:

Ch. 26 Becoming a Smart Consumer

Federal Consumer Protection How do federal laws protect consumers? At one time the burden was put on consumers. Now the government protects consumers in 5 different ways.

1. Prohibit Unfair Practices What are some unfair practices? False Advertising Unfair Pricing Mislabeling

Types of Advertising Informative- only tells things about their particular product (most common) Competitive – compares their brand with another brand Deceptive – misleads consumer using false statements (not always illegal)

Ads Appeal to our Emotions Teenagers #1 target of advertisers! Ads made to ASSOCIATE with some image, person .. Perfume ads Everyone is buying this … Bandwagon Approach Famous person… Celebrity Appeal Claims of Authority…medicines Seeing is Believing…infomercials Appeal to Senses… food advertisements

Commericals – What Are they Appealing To? http://www.youtube.com/watch?v=_oACRt-Qp-s http://www.youtube.com/watch?v=9gspElv1yvc http://www.youtube.com/watch?v=sn-7Ozvnfdc&feature=related

2. Set Standards New standards for sellers in areas of: Quality Safety Reliability Failure to meet these standards results in legal action.

3. Establish Agencies Federal Trade Commission (FTC) Food and Drug Administration (FDA) U.S. Department of Agriculture U.S. Office of Consumer Affairs National Highway Traffic Safety Administration Consumer Product Safety Commission

4. Pass Laws and Issue Rules Congress passes laws, agencies issue rules. Ex. Nutrition Labeling and Education Act

5. Protect Against Discrimination Americans With Disabilities Act Protects against discrimination on basis of disabilities. What are some requirements of businesses because of ADA.

State and Local Consumer Protection Similar to federal protection Not only passes laws to prohibit unfair business practices Where can consumers take their complaints?

Consumer Rights in Court State can sue a company on behalf of consumers. Consumers my bring class action lawsuits to state court. Provides remedies for consumers. Cease and Desist Orders Decrees Restitution

Small Claims Court Reform court for minor cases. Typical civil court was too slow, expensive, and complicated for minor cases. What type of cases would go to a small claims court? http://illinoisattorneygeneral.gov/consumers/smlclaims.html