Learn how we are creating our new fully integrated electronic medical record (EMR) to transform the way we deliver patient care. Booth # 1

A Bold Campaign for Positive Patient Identification Learn how we engaged our team to reinforce that positive patient identification, every patient, every time, is foundational to providing safe, quality care. Booth # 11

ED Aftercare Instructions at Your Fingertips Paper pamphlets have limitations, and aren’t always the format patients prefer Dash MD combines aftercare instructions with other useful tools to help patients after their ED visit Several learnings after 1200+ downloads Booth # 6

Crowdsourcing Ideas to Accelerate Innovation Innovation is a team sport Colleaga is an innovative platform that enables crowdsourcing throughout the hospital and globally Share ideas about how to engage front-line staff and physicians Booth # 4

The application allows managers to: Patient Flow Prediction Tool: Enabling Clinical Leaders to Optimize Resources in the Recovery Room The application allows managers to: Predict and visualize patient volumes well in advance. Plan and optimize limited resources. Avoid delays, blockages, cancellations, and overtime due to inadequate patient flow. Booth # 2

Determining the feasibility of a hospital-based deprescribing program for seniors: A pilot study Reducing adverse drug reactions and health care costs by implementing a deprescribing program for patients over 65. Sustainability: Review demonstrated that 75% of in-hospital recommendations were adhered to at three month follow up (major exceptions were benzodiazepines and narcotic medications). Pharmaceutical cost savings could support a business model for a sustainable program. Booth # 12

Going Beyond Traditional Thinking Design thinking Human-centred design Human factors North York General Hospital is using new mental models to solve our hospital’s complex challenges. Booth # 13

Hybrid Quality Boards: The Good, The Real and The Safer See transformed & modernized quality boards! View our innovative model that: Empowers and engages staff, Includes patients and families, & Implements safety strategies in real time. Booth # 9

Eliminating Never Events Booth # 3

The Ultimate Patient Experience : Creating a Preoperative Clinic Passport Booth # 10

CPE discharge process checklist Keeping patients safe A new checklist is helping prevent patients from becoming sick with a super bug. Booth # 14

Emergency care — faster Supertrack Emergency care — faster Learn how our Emergency Department model reduced wait times from 8 hours 2 hours for patients with minor injuries. Booth # 5