Evaluating a Dining Experience Unit 303 Practical Gastronomy Task B
Why create a checklist The idea of this is to help you write a review as if you were an inspector or a writer for a food guide. A checklist can be a quick way to evaluate without having to write too much in the restaurant.
Create a checklist Area of Evaluation Excellent Satisfactory Poor Or Yes No Notes
Remember to review the food! Areas to evaluate Making the booking On the way/Location How you feel Appearance Greeting At the table Other tables The service The menu Ambience When leaving On reflection Remember to review the food!
Making the booking On the phone Communication Availability
On the way/Location Area Accessibility
How you feel Tired Bad mood Good mood
Appearance What does it look like from the out side?
Greeting Are you greeted? If you are does it feel welcoming?
At the table Greeting/introduction Napkin Seated Specials Time
Other tables Treated the same Getting the same
The service How good is it? Attentive? Pouring wine or asking how you are!
The menu Are you impressed by the menu? Choice Price Expectations
The food Presentation Portion size Correct temperature Taste Seasoning Combination of ingredients
Ambience Atmosphere Decoration Furnishings Music Busy/Quiet
When leaving Is it easy to pay? Are you acknowledged? Are you satisfied?
On reflection Was it a good experience? Would you go back again?