Residential Block Management Services An Overview www.prgibbs.co.uk

Who We Are Privately owned company established in 1989 20 + years experience in Residential Block Management One office centrally located to cover whole of the North West region 27 years providing professional & property management services www.prgibbs.co.uk

Our Services Residential Block Management Specialists Services to Management Co’s, RTM Co’s & Freeholders Design Stage Services Advice for Developers Service Charge Budgets for Developers Marketing Company Secretarial Services Health & Safety Management Leasehold Conveyancy Services Insurance Services Lease Advice Utilities Procurement & Management Budget & Service Charge Management Accounts Preparation Debt Recovery Specialist Insurance Broker Partner Dedicated Specialised Software For Property Management & Service Charge Accountancy www.prgibbs.co.uk

Typical Block Management Instructions www.prgibbs.co.uk

Awards & Accreditations IRPM Qualified RICS Member Firm British Property Federation Members National Approved Letting Scheme Members Safe Agent The Dispute Service (Tenancy Deposit Scheme Members ISO Accredited Fully Compliant Complaints Procedure Civil Commercial Mediator www.prgibbs.co.uk

Meeting Customer Requirements Fully Trained Staff Dedicated Customer Service Co-ordinator Extensive Experience Dedicated Software Regular Newsletters Empathy Regular Customer Satisfaction Surveys Customer Satisfaction Quality Value Service www.prgibbs.co.uk

How We Report To You Dedicated software system Dedicated finance department Reporting tailored to your specific requirements Budgets & Accounts prepared to deadlines Regular Inspections Regular contact with key members Regular meetings with our clients www.prgibbs.co.uk

Leaseholder Communication Dedicated software for fault logging / reporting Newsletters Customer satisfaction surveys Web based enquiry form Notice Boards Dedicated customer service co-ordinator Dedicated property manager www.prgibbs.co.uk

Why Use P R Gibbs & Co? Well experienced to deal with all matters Track record Professionals Committed to staff development Genuine customer care One dedicated office for all your needs www.prgibbs.co.uk

Insurance Partner Reich Insurance Brokers Ltd (Manchester) 01942 844 100 info@prgibbs.co.uk www.reichinsurance.co.uk www.prgibbs.co.uk

Any Questions? Please Contact us at P R Gibbs & Co Limited 85/87 Market Street, Westhoughton BOLTON, BL5 3AA Tel: 01942 844100 Fax: 01942 844101 Email: info@prgibbs.co.uk Web: www.prgibbs.co.uk www.prgibbs.co.uk