1 Emergency Management Overview Scott Ritzer Emergency Response and Security Enbridge Pipelines Inc

2 The “Four Pillars of Emergency Management” are the foundational cornerstones on which Enbridge’s ER has been developed : Emergency and Security Management IMS-07

3 Emergency and Security Management IMS-07, Section 4.5 Processes Emergency & Security Management Integrated Process Map

4 What is Enbridge’s Emergency Response Organization? Emergency Incident Response Overview – Purpose and Scope 2015IMS 07 Information Session Describes the full Emergency Incident Response and Support Structure that, in large scale-events, enables an effective emergency response. This structure is supported by emergency response plans, processes, procedures, guidelines and other supporting documentation. Applies to all LP Emergency Incident Response teams.

Emergency Response Plan Integrated Contingency Plan Objectives Documentation PPE General Guidance 5 Transition Plan Equipment Inventory, Return and Restock After Action Review Process Detection Source Control Notification & Communication Field Notifications Control Center Significant Incident Criteria Incident Classification Third Party & Public Notification Initial Command Situation Assessment Evacuation & Isolation Distances Response Operations Demobilize Response Mgt System (ICS) Site Security & Control Response Procedures Environmental response Waste and Disposal Site Safety & Health Plan Protection, Containment and Recovery Decontamination

6 –Enbridge uses the Incident Command System to respond to emergency incidents - promotes clear roles and responsibilities ensuring an integrated and coordinated response. Emergency Management – Protocol #3.2 IMS-07, Section

7 –The plan follows the Incident Command Structure for response management FRT and IMT ICS

8 Field Response Teams –Incident Management Handbook ICS-201” Packets ICS-214” Individual logs –Inland Spill Response Tactics Guide

9 –Integrated Contingency Plan –IAP Software –Control Point Manager –Tank Response 204 (new) Emergency Management – Protocol #3.1 and #3.2 Incident Management Team ns Process

10 –Enbridge has initial ER equipment strategically located to respond –Additional ER Equipment to respond to Level 2 or 3 emergency incidents resides with response organizations, spill co-operatives and mutual aid partners Emergency Management – Protocol #3.1 IMS-07, Section ER Equipment Process

11 ROW Emergency Response Equipment

12 –Fire Suppression – Fixed Foam Systems –Fire Response Apparatus –Interconnected Fire Water Supply Terminal Response In Place Up Coming –Digital Fire Tactical Plans –Rope to replace Davit Arms –Increased Fire Response Training – still defensive

13 Emergency Responders and Municipal Officials –Enbridge meets face-to-face annually with emergency responders and municipal officials to review public awareness information, including: Enbridge operations, pipeline locations, and products transported Emergency Response Plan (call response, incident command, etc.) Enbridge’s emergency phone number Hazards at station sites Leak recognition and appropriate response Material Safety Data Sheets How the emergency response agency can assist in the event of a pipeline emergency

14 Emergency Responders and Municipal Officials –Enbridge offers two free online training courses to all emergency responders and municipal officials Emergency Response Education Program (4.5 hours) and 911 Dispatchers Module (1 hour) Provides emergency responders with the information they need to safely and effectively respond to an incident involving an Enbridge facility Upon successful completion, learners are granted a participants receive a certificate and wallet card 14

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