Dumfries & Galloway Mental Health Association Service Users Survey 2014.

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Presentation transcript:

Dumfries & Galloway Mental Health Association Service Users Survey 2014

As part of our commitment to providing our Service Users with the best service that we are able to provide we look for the opinions and views of our service users to help us to improve. In 2014, there was a 45% response to our survey. Thank you all for your co-operation. The following pages summarise the feedback received. Dumfries & Galloway Mental Health Association

Q1. What level of involvement within the organisation would you prefer?

Q2: Do you feel MHA give you the care and support you need ?

Q3: Are you happy with the staff who support you ?

Q4: Do you receive enough information about the service you receive ?

Q5: Are you offered all the choices you would like ?

Q6: Do we help to make you feel safe in your own home ?

Q7: Do we help you access local services and be part of the community ?

Q8. What do you like best about the service we provide?

Q9. What do you dislike about the service we provide?

Q10. What would you change about the service you receive from us?

Q11. Is there anything else you would like to say?

Thank you all for your co-operation. Dumfries & Galloway Mental Health Association