© Copyright 2003 Frost & Sullivan. All Rights Reserved. North American UPS Markets: End-User Study End Users Have Been Opting for Mid-range Power Units by Decentralizing Their Power Infrastructure Power Supplies Group “Organizations that are unable to properly shutdown their critical systems during power outages are not only in risk of losing valuable data but are also of damaging equipment permanently.”

© Copyright 2003 Frost & Sullivan. All Rights Reserved. Industry Trends Profile of UPS Users Respondents were spread over eight different regions in North America One third of respondents stated that they had more than five years of experience in terms of selecting and purchasing UPSs More than half of the respondents stated that they were in charge of one to five locations Profile of UPSs Used Majority purchase UPSs below the 2 kVA range Sixty three percent of respondents stated that they purchase online typology

© Copyright 2003 Frost & Sullivan. All Rights Reserved. Industry Trends (Cont’d) Profile of End-user Environment Almost 50 percent of end users were running multiple networks Vendor Data and Purchasing Statistics American Power Conversion (APC) was the most recognized and purchased brand among respondents Product reliability was considered the most important trait that influenced the overall purchase decision

© Copyright 2003 Frost & Sullivan. All Rights Reserved. Key Features Frost & Sullivan Provides: Detailed insights into recent developments and trends Opportunities, challenges, and demand analysis Analyst insights on end-user market Market sizing and in-depth end-user analysis Market forecasts and opportunity analysis

© Copyright 2003 Frost & Sullivan. All Rights Reserved. What We Offer Proven methodology encompassing extensive primary and secondary data and research Focused information and strategies that cover business and technology issues Credible data and analysis highlighting industry dynamics Winning strategies to help you create precise business plans

© Copyright 2003 Frost & Sullivan. All Rights Reserved. Who Will Benefit? Current Market Participants Find out how you compare to the competition Assess current and future drivers and restraints Determine and exploit market share opportunities through new end-user application demand New Entrants Analyze challenges associated with the industry Calculate forecasts for end-user growth potential Position yourself to capitalize on the market’s unmet needs Investment Community Analyze long-term strategies of power supplies companies Determine which participants will outperform the competition Assess attractiveness of investing in the power supplies markets

© Copyright 2003 Frost & Sullivan. All Rights Reserved. What’s Included Strategic Analysis of the North American UPS Market Contains supply-side analysis including market size, market forecast between 2003 and 2006, market share analysis by power range, and competitive analysis Survey Findings Covers actual findings taken from the end-user survey and includes details on end-user purchase environment, purchase habits, and brand preferences

© Copyright 2003 Frost & Sullivan. All Rights Reserved. What’s Included (Cont’d) Frost & Sullivan Awards for the North American UPS Markets Frost & Sullivan has recognized three different UPS vendors’ contribution to the UPS market. Award categories include market leadership, customer satisfaction, and product line strategy

© Copyright 2003 Frost & Sullivan. All Rights Reserved. Alpha Technologies American Power Conversion Corp. Chloride Group Invensys Powerware Liebert Corp. MGE UPS Systems Minuteman UPS Toshiba Tripp Lite Key Market Participants

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