Managing Client and Service Learning Projects Paul V. Anderson’s Technical Communication, 5 th ed.

Managing Client and Service Learning Projects Determine exactly what your client wants and why.

Develop your own assessment of the situation. Managing Client and Service Learning Projects

Create a project management plan. Managing Client and Service Learning Projects

Submit a written proposal to your client— and ask for a written agreement. Managing Client and Service Learning Projects

Monitor the project’s progress and scope. Managing Client and Service Learning Projects

Communicate with your client often— especially at all major decisions. Managing Client and Service Learning Projects

Advocate and educate, but defer to your client. Managing Client and Service Learning Projects

Hand off the project in a helpful way. Managing Client and Service Learning Projects

Read more about client and service earning in Chapter 19 of Technical Communication.