Children’s Aid Society of Brant 2009 – 2010 BALANCED SCORECARD Presented to CAS of Brant Board of Directors on October 14, 2010

Community Children- in-care Families Contextual Background 2

Community : Brantford/Brant County/Six Nations/New Credit 3

Community : Brantford & Brant County 4

Community : Six Nations & New Credit 5

Demographic information unless indicated otherwise is from Statistics Canada 2006 Canadian Census for the Brantford Census Metropolitan Area (CMA) This Area includes:  City of Brantford,  County of Brant  portion of Six Nations Reserve Community : Demographics 6

Community (cont’d) Brantford CMA 7

Community (cont’d) Brantford CMA 8

Community (cont’d) Six Nations of the Grand River Monthly Membership Statistics As of the end of Gana gaht / May

Community (cont’d) Six Nations of the Grand River Total Percentage of Members Residing within the Six Nations of the Grand Territory 10

Community (cont’d) Six Nations of the Grand River Member Residency within the Six Nations of the Grand Territory 11

12 Trends & Challenges: Population growth is approximately 1% less than provincial average Unemployment levels are higher than national average Downturn in manufacturing sector and resultant plant closures such as Eagle Precision Technologies, Emerson, Crane Canada, etc. Community (cont’d)

Children’s Aid Society of Brant Families Female Single-parent Employed or receiving social assistance Who are the parents that we work with? There are a lot of ‘unknowns’ in the data, however, they are typically: 13

male (57%) between ages of 10 & 20 (64%) English- speaking (100%) non-native (68.9%) born in Brantford (57.9%) Children’s Aid Society of Brant Children–in-care The ‘average’ child-in-care is: 14

was admitted due to parenting capacity (i.e. parental substance abuse, mental illness, inability to provide care, etc.) came into care at age 7 is a crown ward, and resides in Society Foster Care Children’s Aid Society of Brant Children –in-care In addition, our ‘average’ child- in-care: 15

What is a balanced scorecard? Performance 16

Reasons for Changes to Data Collection 17

Effectiveness: Doing the right thing 18

CHILD PROTECTION SERVICES 19

Child Protection Services Safety Families with children deemed in need of protection within 12 months following CAS service: 53.3% (55.5%)* Number of closed cases which were re-opened following an investigation where a child was verified to be in need of protection compared to the total number of cases where a child was deemed in need of protection. 20

Child Protection Services Permanency – Part I Children receiving service while residing in own family 5, % (5,224) (91.2%) Total number of children served overall has increased while the number of children served in care has decreased. 21

Child Protection Services Permanency – Part II Number of children placed with kin % (262)(39%) Total number of children who are living in Kin Services and Kinship Care homes divided by total child-in-care and kin service population. 22

Child Protection Services Child-focused Family Centered Services Number of self + family + friends referrals % (670)(26.2%) Out of a total of 2,499 referrals, 572 or 23% were made by self, friends, or family members. This suggests that there is a certain trust in the community. 23

OUT-OF-HOME CARE SERVICES 24

Out-of-home Care Services Safety 25

Out-of-home Care Services Continuity Culture Community Worker Foster care Kin Family Child 26

Out-of-home Care Services Continuity (cont’d) 27

Out-of-home Care Services Continuity (cont’d) 28

Out-of-home Care Services Continuity (cont’d) 29

Out-of-home Care Services Child Wellbeing Overall Wellbeing Physical Wellness Academic Success Mental Wellness 30

Out-of-home Care Services Child Wellbeing Measures of child well-being are based on the Ontario’s Looking After Children Summary Objectives found in the plan of care Each Summary Objective question has three or more responses which range from a ‘poor’ outcome to an ‘optimal’ outcome 31

Out-of-home Care Services Child Wellbeing (cont’d) In calculating a score for each outcome, the ‘poor’ outcome is assigned a 0 while the optimal outcome is assigned a 1. Outcomes in between are awarded a.5 and represent an ‘average’ outcome 32

Out-of-home Care Services Child Wellbeing (con’td) 33

Out-of-home Care Services Successful Preparation for Independence 34

Efficiency: Doing things right 35

Services Workload Management 36

Services Workload Management (cont’d) 37

Services Workload Management (cont’d) 38

Services Supportive Work Environment 39

Brant CAS Statistics Intake Total cases served # Reopened Transferred to Ongoing Total # Investigations completed Ongoing Total cases served New investigations on Ongoing Case Children-in-care Total children served Adoptions Adoptions completed15 40