Civility Project A Review of Civility Projects By: SuzAnne Whalen

What is Civility? P.M. Forni in Choosing Civility: 25 Rules of Considerate Conduct defines civility in part as a form of benevolent awareness. “Civility is claiming and caring for one’s identity, needs and beliefs without degrading someone else’s in the process.”– Tomas Spath and Cassandra Dahnke, Founders of the Institute for Civility in Government.

What is Civility defines civility as “treating everyone with politeness, even those who are rude to you- not because they are nice, but because you are.” – Author Unknown

Why is it Important to Nurses? Patient Safety “Intimidating and disruptive behaviors can foster medical errors, contribute to poor patient satisfaction and to preventable adverse outcomes, increase the cost of care, and cause qualified clinicians, administrators and managers to seek new positions in more professional environments.” (The Joint Commission)

Why is it Important to Nurses? Healthy Work Environment Civility affects the quality and quantity of our hard work and creates a healthy work environment, healthy staff, and increased productivity.

Why is it Important to Nurses? In 2011 in Medscape the second most read article was Nurses: Resetting the Civility Conversation In 2000, more than700 nurses told the Maryland Commission on the Crisis in Nursing that civility was one of their top three workplace concerns.

How Do We Become More Civil? Our Values Need to Match Our Actions

Johns Hopkins University P.M. Forni founded the Civility Initiative in 1997 Studies effects of civility on individuals as well as communities Code of Ethics Campus and Local Outreach

Johns Hopkins University As stated in the Christian Science Monitor written by Richard O’Mara, Johns Hopkins Civility Project makes peace person to person, then nation to nation. Also, Piero Massimo Forni sees being considerate to one another as the foundation for everything from the environmental movement to women's rights.

California State University San Marcos Defines Civility as: “Conducting oneself with care, respect, and empathy while acknowledging the culture and humanity of others.” Pledge: “As a member of the CSUSM community I will conduct myself with care, respect, and empathy while acknowledging the culture and humanity of others.”

California State University San Marcos CSUSM strives to be a community demonstrating respect, for oneself, and for others. Treatment of others with dignity, and behaviors which promote a physically and psychologically safe, secure, and supportive climate. Enabling all community members to engage as full and active participants where the free flow of ideas is encouraged and affirmed.

Rutgers University Project Civility Hypothesis: Can a two year intentional, community wide didactic encourage small acts of courtesy and compassion? Year 1 Goal: Add vocabulary and deep discussion on all aspects of civility. Year 2 Goal: Encourage community service and emphasize environmental responsibility, and global citizenship.

Rutgers University Project Civility Currently in year three due to success of program. Fire Side Chats Community Partnerships to create community awareness and support. Inspiration for programs across the United States.

Works Cited American Nurse Today. (n.d.). American Nurse Today. Retrieved July 28, 2013, from Choosing Civility | Dr. P. M. Forni and Alinda Lewris. (n.d.). Civility, Do's and Taboos, and International Protocol | Washington DC. Retrieved July 28, 2013, from Clark, PhD, RN, C. M., & Ahten, MSN, RN, S. M. (2011, August 19). Nurses: Resetting the Civility Conversation.Medscape Nurses News. Retrieved July 27, 2013, from Embracing Civility. (n.d.). Embracing Civility. Retrieved July 28, 2013, from Forni, P. M. (2002). Choosing civility: the twenty-five rules of considerate conduct. New York: St. Martin's Press. Johns Hopkins Civility Project makes peace person to person, then nation to nation - CSMonitor.com. (n.d.). The Christian Science Monitor - CSMonitor.com. Retrieved July 28, 2013, from Seminars, r. (n.d.). About Project Civility - Rutgers - Project Civility. Rutgers - Project Civility - Rutgers - Project Civility. Retrieved July 28, 2013, from What is Civility? | The Institute for Civility in Goverment. (n.d.). Home | The Institute for Civility in Goverment. Retrieved July 28, 2013, from