Abstract Clear and accurate communication is an essential requirement within an integrated care team. Picture-based visual boards were used to improve.

Slides:



Advertisements
Similar presentations
Sometimes you just have to let someone else do it!
Advertisements

The Thrombosis Committee: an Instrument for Governance & Change
North Gwent Acute Stroke Service Our Progress So Far ………
Patient Centered Care Model The model which was drawn from NMH’s Henderson Framework for Nursing Practice proposes to provide a healing environment centered.
NHS Croydon Claire Godfrey AD Adult Strategic Commissioning.
ESD Stroke Pilot. Pilot Based on retrospective audit and budget of £75,000. Clinical Leads OT and Physio from RCH Acute Stroke Unit developing and leading.
Standard 6: Clinical Handover
Method Cycle 1 : Retrospective case notes analysis of the last 40 patients on the Kingston Hospital Palliative Care Register on a single Care-of-the-Elderly.
Medication Safety Standard 4 Part 1- Introduction Margaret Duguid, Pharmaceutical Advisor Graham Bedford, Medication Safety Program Manager Standard 4.
Supporting NHS Wales to Deliver World Class Healthcare Gwent Healthcare NHS Trust Royal Gwent Hospital Royal Gwent Hospital Task Group 4 th February 2009.
Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry 2013 – Update on Progressing Recommendations in Northumberland, Tyne and Wear NHS Foundation.
Improving inpatient care for people with diabetes at the Royal Berkshire NHS Foundation Trust: The Think Glucose Project Naseem Sohpal.
Developing a Trust wide framework to support Nurse Facilitated Discharge to reduce length of stay Kate Pound and Sue Haines Service Redesign Manager Assistant.
The Health Roundtable Implementation of Agency for Clinical Innovation (ACI) Orthogeriatric Model of Care Tracey Drabsch Orange Innovation Poster Session.
RN SYSTEM WIDE EDUCATION PRESENTED BY S. FERGUSON, T. DILLON, L. LOCK, J. HASBUN, S. SHAH & R. GAINES Shepherd’s Hope.
Shaping a service Colin Hughes Consultant Nurse - Older People (Mental Health) Chesterfield Primary Care Trust.
RENI PRIMA GUSTY, SK.p,M.Kes
Emotional Well Being on an Acute Stroke Unit Implementation of a Mood Screening Pathway Walsall Healthcare NHS Trust Dr Amanda Campbell - Clinical Psychologist.
Healthcare for London is part of Commissioning Support for London – an organisation providing clinical and business support to London’s NHS. Healthcare.
Ashley Deal University of Central Florida
Purpose Improvement Tools/Methods Limitations / Lessons Learned Results Process Improvement Quality Improvement Plan to Increase HCAHPS Scores for Patient.
MAP Month Ward Nursing & Allied Health Staff
Beyond TEDS and Meds: Mobility Strategies for Prevention of Post-Stroke DVT and Other Complications Dori Tooke, MHA, PT, CSCS Aurora St. Luke’s Medical.
Primary health care and District health. Primary healthcare Definition Levels of referral Free health care – who qualifies? Physiotherapists are first.
SAFE Care - ‘Safety Express’ – Mental Health & Learning Disabilities
A model of service delivery and best use of Occupational Therapy staff within a community falls prevention service. F.Neil 1, M.Anderson 2, D.A. Skelton.
South Tees Hospitals Hospital Discharge Bev Walker Assistant Director of Nursing and Patient Safety Patients are central to everything we do.
Clinical Risk Unit University College London International Perspectives Feedback from the review board Charles Vincent Clinical Risk Unit University College.
You are about to view a timed Powerpoint Presentation. If you would like a brief summary on how to use these, click “View Summary” below. Otherwise, click.
Coordinating Care Sierra Dulaney Lisa Fassett Morgan Little McKenzie McManus Summer Powell Jackie Richardson.
CONCLUSION The Quality Improvement Forum was successfully initiated and has implemented a number of QIPs. An audit of each QIP will be performed to determine.
COMMISSIONING DEVELOPMENT PROGRAMME NHS CB Establishment Programme – Primary Care Commissioning Sam Illingworth – Dental, Pharmacy and Optometry Lead NHSCB.
SMASAC HDU Bed Report Scottish Intensive Care Society Audit Group 9 November 2007 Dr Frances Elliot.
‘CHILD’S PLAY’ THE EARLY YEARS LEARNING FRAMEWORK Child Studies 1 – Group Task.
PATIENT- AND FAMILY-CENTERED CARE: Partnerships for Safety & Quality Staff Physician & Resident Physician Toolkit.
Shared Decision Making MAGIC — Making Good decisions In Collaboration — Shared decision making the norm — Multi-centre, large scale implementation programme.
Where can Technology Add Value in the Delivery of Cardiac Services Anne Reoch Clinical Lead Cardiac & Stroke NoSPG 25 September 2012.
Patient Safety Issues in Gynaecology Joanna Thomas & Louise Samworth Saint Mary’s Hospital Manchester.
MEDICAL HANDOVER. TAPS – TRAINING AND ACTION FOR PATIENTS SAFETY. C. Ruprai, M. Kotlinska, C. Brewer, A. Wilson, Mrs. Jha.
RCA analysis; a collaborative approach to preventing PU. Project
ED Stream Workshop Acute MOC
Standard 10: Preventing Falls and Harm from Falls Accrediting Agencies Surveyor Workshop, 13 August 2012.
Medicines Reconciliation A Whole System Approach Arlene Coulson Principal Clinical Pharmacist, Specialist Services Gordon Thomson Principal Clinical Pharmacist,
Introducing the “Huddle” in an Emergency Department Some Positive Outcomes Caitriona McGarrell (RGN, BScN, PGDip, MSc) Clinical Facilitator, Emergency.
How the Clinical Effectiveness Team can help you to audit your Prescribing Practice Jude Scott Clinical Governance & Risk Management Unit Clinical Effectiveness.
Switching to Celsius Kimberly Montague RN, MSN Fishbone Diagram: Process Maps and Flowcharts: Global Aim: The global aim of this project is to improve.
Council of Governors Meeting December 2013 Beverley Geary Director of Nursing.
D Monnery, R Ellis, S Hammersley Leighton Hospital, Crewe.
Health Record Keeping. The Data Protection Act 1998 defines a health record as “consisting of information about the physical or mental health or condition.
Re-Audit of the Rehabilitation Pathway for Critically Ill Patients against NICE Clinical Guideline 83 Kirsten Mitchell, Team Lead Respiratory Physiotherapist,
Dr Priya Rajyaguru Foundation Year 2 Doctor North Bristol NHS Trust The use of the National Early Warning Score (NEWS) in an old age psychiatry unit.
Kristin DeJonge QUALITY & SAFETY COURSE Course Description  This two session course provides new graduate nurses with an overview of current quality.
The Implementation of a COPD Discharge Care Bundle Louise Sewell Clinical Lead for Pulmonary Rehabilitation & COPD Nurse Specialists Services.
GB.DRO f, date of preparation: January 2010 Dartford and Gravesham NHS Trust Pharmacy Services in Hospital.
Oral Hygiene Assessment & Clinical Care Protocol Freyja Bell 1 & Ruth Elder 2 Speech & Language Therapists Good oral care is integral to general health.
Context and Problem Effects of Changes Strategy for Change Aim: To reduce the length of handover by standardising the quality of information transmitted.
Title of the Change Project
Title of the Change Project
A Palliative Care Resource Scheme
Back Care Advisor & Manual Handling Instructor
Title of the Change Project
DIABETES 10 POINT TRAINING
Primary Care & Community Services
Older peoples services
Information Transfer – ROP Compliance
Workforce Planning Framework
Working for the Isle of Wight NHS Trust
CLICK TO GO BACK TO KIOSK MENU
Bringing Pharmaceutical Care to the Child’s Bedside
Impact of ICF in improving Knowledge, Attitudes and Behaviour regarding Interprofessional Practice among Health Professionals in Rwanda Jean Baptiste Sagahutu.
Presentation transcript:

Abstract Clear and accurate communication is an essential requirement within an integrated care team. Picture-based visual boards were used to improve the sharing of information between the clinical team as part of the Stroke Rehabilitation Pathway. Staff perception questionnaires were performed at pre-intervention, 6 weeks, 6 months and 12 months post introduction of the visual boards. 100% of staff reported the boards were an effective method of communicating a patients transfer and mobility requirements and had improved team collaboration. This was maintained at 6 and 12 months. Simple visual boards have improved communication of information between staff for patients transferring and mobility requirements. Improving communication in Stroke rehabilitation using simple visual information Richard Sealy Bsc (Hons.), Sara Gawned BSc & Mary Holland RGN Brodie Acute Stroke Unit and The Wolfson on Thomas Young: Neurorehabilitation, St George’s NHS Healthcare Trust, London Contact: Introduction and Purposes A breakdown in communication has been shown to be a significant factor contributing to patient adverse incidents (Lee et al, 2012). A visual communication method was introduced to improve sharing of information relating to patients transfer and walking ability between clinical staff to prevent fall/adverse incidents during these tasks. Original Practice Pre-introduction there were several different methods of communicating a patients transferring and walking ability. The original practice consisted of:  Written documentation  Verbal handover  Demonstration Nursing and Physiotherapy teams working with stroke patients in the acute and rehabilitation setting completed a questionnaire (baseline) to measure their opinion regarding the current communication of an individuals transferring and walking requirements. This questionnaire identified:  Lack of awareness of how a patient should be transferring  Poor perception of approachability between clinical staff  Variability in the recording of transferring ability  80% of respondents fed back the current communication methods for patient transferring were ineffective Method The use of pictorial aids and visualisation media surrounds us through advertising and imagery. Image-based information has been shown to enhance memory and recall when compared to spoken and written language (Nesbit & Adesope, 2006). This cognitive strategy has also been shown to enhance an individual's problem solving and learning ability (Katz, 2006). It was decided to trial picture-based information as a medium to display information quickly, accurately and with minimal cost. Results Following introduction of the “Visual information boards”, all staff reported improved collaboration and joint working. Audits completed at 6 weeks, 6 and 12 months in the rehabilitation setting objectively demonstrate these improvements: 100% of respondents fed back a good perception of approachability between clinical staff with an increased awareness of how they should be transferring 88% stated a consistency in recording of transferring ability 100% of respondents fed back the current communication methods for patient transferring were effective References: Katz,G. (2006). Use of Pictorial Aids in Medication Instructions: A Review of the Literature. American Journal of Health- System Pharmacy, 63(23), Lee, P., Allen, K. & Daly, M. (2012). A ‘Communication and Patient Safety’ training programme for all healthcare staff: can it make a difference? BMJ Quality and Safety, 21, Nesbit, J. & Adesope, O. (2006). Learning with Concept and Knowledge Maps: A meta-analysis. Review of Educational Research, 76, The authors would like to acknowledge the nursing and physiotherapy teams on Brodie Acute Stroke Unit and The Wolfson on Thomas Young for their role in this project. Conclusion Low cost and individually patient tailored visual information boards have improved communication and team working relating to patients transfers and mobility within the stroke pathway at St George’s Hospital. They now form an integral part of daily practice ensuring patients are consistently assisted to transfer and mobilise safely with the appropriate support and equipment further enhancing the teams rehabilitation approach. All transferring and mobility equipment that clinicians have access to were photographed, laminated and collated. This formed the central resource box that could be accessed by the physiotherapists at any time when a patient changed their transfer/mobility requirements. The visual information boards were clearly divided into transfer and mobility sections and were placed next to the patients bed. The physiotherapists continued to provide written documentation, verbal handover and demonstrations to the nursing staff for each patient. When a patient was discharged, the nursing staff would collect the images and return them to the central resource box.