Introduction Results Curricular Design Patient Safety Leadership WalkRounds™ were first introduced at Partners Healthcare in 2001. 1 Engage frontline staff.

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Presentation transcript:

Introduction Results Curricular Design Patient Safety Leadership WalkRounds™ were first introduced at Partners Healthcare in Engage frontline staff with quality and patient safety (QPS). Bring administration to the frontline staff to hear concerns and ideas for improvement. Support a culture of safety. Seek to find safety concerns not otherwise reported in event reporting system, patient complaints, and quality reviews. Routine in our ED since 2013 Held once monthly on all shifts. All EM programs need to have a way to ensure Patinet Safety Milestone is met. Emphasize Patient Safety and Quality as one of the 6 areas of focus for the ACGME Clinical Learning Environment Review. ED Patient Safety Rounds can be a method to teach patient safety and quality. Illustrate terminology. Illustrate process improvement. Objective All EM residents participate in ED Patient Safety Rounds. Administrative Rotation Catalog concerns and issues raised with the Departmental Quality and Patient Safety Leadership/Administration. Clinical Shifts as Frontline Staff ED Patient Safety Rounds occur once monthly per shift after staff introduction and role identification. All staff are asked to voice concerns: Patient Safety Work Arounds Examples of errors or near-misses QPS Leadership provides updates on previous concerns. One of many components of the Patient Safety and Quality Curriculum. Hands on approach emphasizes culture of safety. Illustrates QPS concepts and how important staff imput is. Way to seek QPS projects for residents. Impact 1.Frankel A, Graydon-Baker E, Neppl C, et. al.: Patient Safety Leadership WalkRounds. Jt Comm J Qual Saf 2003;29(1): References Table 2 Patient Safety Concerns During ED Patient Safety Rounds * QPS staffing inconsistent to support monthly safety rounds Table 1 Patient Safety Rounds Participants ED Patient Safety Rounds as a Source for Quality and Patient Safety Education and Quality Improvement Brenna M. Farmer MD 1 Emergency Medicine Residency, NewYork-Presbyterian Hospital, New York, New York 2 Division of Emergency Medicine, Weill Cornell Medical College, New York, New York RNs = Nursing Staff APPs = Advanced Practice Providers MDs = Resident and Attending Physicians PCTs = Patient Care Techs

Introduction Results Curricular Design Patient Safety Leadership WalkRounds™ were first introduced at Partners Healthcare in Engage frontline staff with quality and patient safety (QPS). Bring administration to the frontline staff to hear concerns and ideas for improvement. Support a culture of safety. Seek to find safety concerns not otherwise reported in event reporting system, patient complaints, and quality reviews. Routine in our ED since 2013 Held once monthly on all shifts. All EM programs need to have a way to ensure Patinet Safety Milestone is met. Emphasize Patient Safety and Quality as one of the 6 areas of focus for the ACGME Clinical Learning Environment Review. ED Patient Safety Rounds can be a method to teach patient safety and quality. Illustrate terminology. Illustrate process improvement. Objective All EM residents participate in ED Patient Safety Rounds. Administrative Rotation Catalog concerns and issues raised with the Departmental Quality and Patient Safety Leadership/Administration. Clinical Shifts as Frontline Staff ED Patient Safety Rounds occur once monthly per shift after staff introduction and role identification. All staff are asked to voice concerns: Patient Safety Work Arounds Examples of errors or near-misses QPS Leadership provides updates on previous concerns. One of many components of the Patient Safety and Quality Curriculum. Hands on approach emphasizes culture of safety. Illustrates QPS concepts and how important staff imput is. Way to seek QPS projects for residents. Impact 1.Frankel A, Graydon-Baker E, Neppl C, et. al.: Patient Safety Leadership WalkRounds. Jt Comm J Qual Saf 2003;29(1): References Table 2 Patient Safety Concerns During ED Patient Safety Rounds * QPS staffing inconsistent to support monthly safety rounds Table 1 Patient Safety Rounds Participants ED Patient Safety Rounds as a Source for Quality and Patient Safety Education and Quality Improvement Brenna M. Farmer MD 1 Emergency Medicine Residency, NewYork-Presbyterian Hospital, New York, New York 2 Division of Emergency Medicine, Weill Cornell Medical College, New York, New York RNs = Nursing Staff APPs = Advanced Practice Providers MDs = Resident and Attending Physicians PCTs = Patient Care Techs Patient Safety Leadership WalkRounds™ were first introduced at Partners Healthcare in Engage frontline staff with quality and patient safety (QPS). Bring administration to the frontline staff to hear concerns and ideas for improvement. Support a culture of safety. Seek to find safety concerns not otherwise reported in event reporting system, patient complaints, and quality reviews. Routine in our ED since 2013 Held once monthly on all shifts. All EM programs need to have a way to ensure Patinet Safety Milestone is met. Emphasize Patient Safety and Quality as one of the 6 areas of focus for the ACGME Clinical Learning Environment Review. ED Patient Safety Rounds can be a method to teach patient safety and quality. Illustrate terminology. Illustrate process improvement. Introduction Objective

Introduction Results Curricular Design Patient Safety Leadership WalkRounds™ were first introduced at Partners Healthcare in Engage frontline staff with quality and patient safety (QPS). Bring administration to the frontline staff to hear concerns and ideas for improvement. Support a culture of safety. Seek to find safety concerns not otherwise reported in event reporting system, patient complaints, and quality reviews. Routine in our ED since 2013 Held once monthly on all shifts. All EM programs need to have a way to ensure Patinet Safety Milestone is met. Emphasize Patient Safety and Quality as one of the 6 areas of focus for the ACGME Clinical Learning Environment Review. ED Patient Safety Rounds can be a method to teach patient safety and quality. Illustrate terminology. Illustrate process improvement. Objective All EM residents participate in ED Patient Safety Rounds. Administrative Rotation Catalog concerns and issues raised with the Departmental Quality and Patient Safety Leadership/Administration. Clinical Shifts as Frontline Staff ED Patient Safety Rounds occur once monthly per shift after staff introduction and role identification. All staff are asked to voice concerns: Patient Safety Work Arounds Examples of errors or near-misses QPS Leadership provides updates on previous concerns. One of many components of the Patient Safety and Quality Curriculum. Hands on approach emphasizes culture of safety. Illustrates QPS concepts and how important staff imput is. Way to seek QPS projects for residents. Impact 1.Frankel A, Graydon-Baker E, Neppl C, et. al.: Patient Safety Leadership WalkRounds. Jt Comm J Qual Saf 2003;29(1): References Table 2 Patient Safety Concerns During ED Patient Safety Rounds * QPS staffing inconsistent to support monthly safety rounds Table 1 Patient Safety Rounds Participants ED Patient Safety Rounds as a Source for Quality and Patient Safety Education and Quality Improvement Brenna M. Farmer MD 1 Emergency Medicine Residency, NewYork-Presbyterian Hospital, New York, New York 2 Division of Emergency Medicine, Weill Cornell Medical College, New York, New York RNs = Nursing Staff APPs = Advanced Practice Providers MDs = Resident and Attending Physicians PCTs = Patient Care Techs All EM residents participate in ED Patient Safety Rounds. Administrative Rotation Catalog concerns and issues raised with the Departmental Quality and Patient Safety Leadership/Administration. Clinical Shifts as Frontline Staff ED Patient Safety Rounds occur once monthly per shift after staff introduction and role identification. All staff are asked to voice concerns: Patient Safety Work Arounds Examples of errors or near-misses QPS Leadership provides updates on previous concerns. One of many components of the Patient Safety and Quality Curriculum. Hands on approach emphasizes culture of safety. Illustrates QPS concepts and how important staff imput is. Way to seek QPS projects for residents. Impact Curricular Design

Introduction Results Curricular Design Patient Safety Leadership WalkRounds™ were first introduced at Partners Healthcare in Engage frontline staff with quality and patient safety (QPS). Bring administration to the frontline staff to hear concerns and ideas for improvement. Support a culture of safety. Seek to find safety concerns not otherwise reported in event reporting system, patient complaints, and quality reviews. Routine in our ED since 2013 Held once monthly on all shifts. All EM programs need to have a way to ensure Patinet Safety Milestone is met. Emphasize Patient Safety and Quality as one of the 6 areas of focus for the ACGME Clinical Learning Environment Review. ED Patient Safety Rounds can be a method to teach patient safety and quality. Illustrate terminology. Illustrate process improvement. Objective All EM residents participate in ED Patient Safety Rounds. Administrative Rotation Catalog concerns and issues raised with the Departmental Quality and Patient Safety Leadership/Administration. Clinical Shifts as Frontline Staff ED Patient Safety Rounds occur once monthly per shift after staff introduction and role identification. All staff are asked to voice concerns: Patient Safety Work Arounds Examples of errors or near-misses QPS Leadership provides updates on previous concerns. One of many components of the Patient Safety and Quality Curriculum. Hands on approach emphasizes culture of safety. Illustrates QPS concepts and how important staff imput is. Way to seek QPS projects for residents. Impact 1.Frankel A, Graydon-Baker E, Neppl C, et. al.: Patient Safety Leadership WalkRounds. Jt Comm J Qual Saf 2003;29(1): References Table 2 Patient Safety Concerns During ED Patient Safety Rounds * QPS staffing inconsistent to support monthly safety rounds Table 1 Patient Safety Rounds Participants ED Patient Safety Rounds as a Source for Quality and Patient Safety Education and Quality Improvement Brenna M. Farmer MD 1 Emergency Medicine Residency, NewYork-Presbyterian Hospital, New York, New York 2 Division of Emergency Medicine, Weill Cornell Medical College, New York, New York RNs = Nursing Staff APPs = Advanced Practice Providers MDs = Resident and Attending Physicians PCTs = Patient Care Techs

Introduction Results Curricular Design Patient Safety Leadership WalkRounds™ were first introduced at Partners Healthcare in Engage frontline staff with quality and patient safety (QPS). Bring administration to the frontline staff to hear concerns and ideas for improvement. Support a culture of safety. Seek to find safety concerns not otherwise reported in event reporting system, patient complaints, and quality reviews. Routine in our ED since 2013 Held once monthly on all shifts. All EM programs need to have a way to ensure Patinet Safety Milestone is met. Emphasize Patient Safety and Quality as one of the 6 areas of focus for the ACGME Clinical Learning Environment Review. ED Patient Safety Rounds can be a method to teach patient safety and quality. Illustrate terminology. Illustrate process improvement. Objective All EM residents participate in ED Patient Safety Rounds. Administrative Rotation Catalog concerns and issues raised with the Departmental Quality and Patient Safety Leadership/Administration. Clinical Shifts as Frontline Staff ED Patient Safety Rounds occur once monthly per shift after staff introduction and role identification. All staff are asked to voice concerns: Patient Safety Work Arounds Examples of errors or near-misses QPS Leadership provides updates on previous concerns. One of many components of the Patient Safety and Quality Curriculum. Hands on approach emphasizes culture of safety. Illustrates QPS concepts and how important staff imput is. Way to seek QPS projects for residents. Impact 1.Frankel A, Graydon-Baker E, Neppl C, et. al.: Patient Safety Leadership WalkRounds. Jt Comm J Qual Saf 2003;29(1): References Table 2 Patient Safety Concerns During ED Patient Safety Rounds * QPS staffing inconsistent to support monthly safety rounds Table 1 Patient Safety Rounds Participants ED Patient Safety Rounds as a Source for Quality and Patient Safety Education and Quality Improvement Brenna M. Farmer MD 1 Emergency Medicine Residency, NewYork-Presbyterian Hospital, New York, New York 2 Division of Emergency Medicine, Weill Cornell Medical College, New York, New York RNs = Nursing Staff APPs = Advanced Practice Providers MDs = Resident and Attending Physicians PCTs = Patient Care Techs

Introduction Results Patient Safety Leadership WalkRounds™ were first introduced at Partners Healthcare in Engage frontline staff with quality and patient safety (QPS). Bring administration to the frontline staff to hear concerns and ideas for improvement. Support a culture of safety. Seek to find safety concerns not otherwise reported in event reporting system, patient complaints, and quality reviews. Routine in our ED since 2013 Held once monthly on all shifts. All EM programs need to have a way to ensure Patinet Safety Milestone is met. Emphasize Patient Safety and Quality as one of the 6 areas of focus for the ACGME Clinical Learning Environment Review. ED Patient Safety Rounds can be a method to teach patient safety and quality. Illustrate terminology. Illustrate process improvement. Objective 1.Frankel A, Graydon-Baker E, Neppl C, et. al.: Patient Safety Leadership WalkRounds. Jt Comm J Qual Saf 2003;29(1): Curricular Design All EM residents participate in ED Patient Safety Rounds. Administrative Rotation Catalog concerns and issues raised with the Departmental Quality and Patient Safety Leadership/Administration. Clinical Shifts as Frontline Staff ED Patient Safety Rounds occur once monthly per shift after staff introduction and role identification. All staff are asked to voice concerns: Patient Safety Work Arounds Examples of errors or near-misses QPS Leadership provides updates on previous concerns. One of many components of the Patient Safety and Quality Curriculum. Hands on approach emphasizes culture of safety. Illustrates QPS concepts and how important staff imput is. Way to seek QPS projects for residents. Impact References Table 2 Patient Safety Concerns During ED Patient Safety Rounds * QPS staffing inconsistent to support monthly safety rounds Table 1 Patient Safety Rounds Participants ED Patient Safety Rounds as a Source for Quality and Patient Safety Education and Quality Improvement Brenna M. Farmer MD 1 Emergency Medicine Residency, NewYork-Presbyterian Hospital, New York, New York 2 Division of Emergency Medicine, Weill Cornell Medical College, New York, New York RNs = Nursing Staff APPs = Advanced Practice Providers MDs = Resident and Attending Physicians PCTs = Patient Care Techs