System Center Operations Manager 2007 R2 Ricardo Noulez Senior Consultant – Microsoft Belux

Question Can System Center Operations Manager 2007 deploy software?

Answer Part of the System Center Family of productsPart of the System Center Family of products Service Management Tool for Monitoring and ControlService Management Tool for Monitoring and Control Other examples:Other examples: Configuration Manager 2007 R2: Configuration Management Service Manager 2010: Incident and change mangement

Question Can System Center Operations Manager 2007 tell me the health of my systems?

Small implementation: 250 to 500 servers

Medium implementation: 500 to 750 servers

Large or Enterprise implementation: 750 to 6000 servers

Question Can System Center Operations Manager 2007 tell me that my coffee is running out?

Answer Pw&feature=player_embedded May not be Microsoft endorsed or officially supported, but it still is quite funny.

This example shows the flexibility of Operations Manager 2007 R2 monitoring Monitoring intelligence is added by using Management PacksMonitoring intelligence is added by using Management Packs Each Management Pack imported provides the monitoring for a particular technologyEach Management Pack imported provides the monitoring for a particular technology Management packs:Management packs: MS: Server Base OS, Exchange, SQL, IIS, AD,... Third party software developers: Quest, HP, Dell, Fujitsu, Amberpoint,...

Management packs from MS Part of common engineering criteriaPart of common engineering criteria Functional criteria driven by collaboration with Microsoft-IT (eat our own dogfood)Functional criteria driven by collaboration with Microsoft-IT (eat our own dogfood) Available as part of the product (RTM +30 days)Available as part of the product (RTM +30 days) Focus on: SQL Server Management PackFocus on: SQL Server Management Pack

Agent is a workflow processor First type of workflow: Discovery workflow: Discover the configuration items to be monitoredDiscover the configuration items to be monitored Discovery rules are targeted againts existing items:Discovery rules are targeted againts existing items: Windows Computer will run discovery for Operating System Operating System will run discovery for Logical Disk Windows Computer will run discovery for SQL Server DB Instance SQL Server DB Instance will run discovery for databases

SQL Server Management Pack discovered configuration items (CI) CategorySQL 2000SQL 2005SQL 2008Default Server roleSQL Server 2000 DB Engine SQL Server 2005 DB Engine SQL Server 2008 DB Engine Yes Server roleN/ASQL Server 2005 Analysis Services SQL Server 2008 Analysis Services Yes Server roleN/ASQL Server 2005 Reporting Services SQL Server 2008 Reporting Services Yes Server roleN/ASQL Server 2005 Integration Services SQL Server 2008 Integration Services Yes Replication Components N/ASQL Server 2005 Distributor SQL Server 2008 Distributor No Replication Components N/ASQL Server 2005 Publisher SQL Server 2008 Publisher No Replication Components N/ASQL Server 2005 Subscriber SQL Server 2008 Subscriber No Replication Components N/ASQL Server 2005 Subscription SQL Server 2008 Subscription No

SQL Server Management Pack discovered configuration items (CI) continued CategorySQL 2000SQL 2005SQL 2008Default Other Object Types SQL Server 2000 DBSQL Server 2005 DBSQL Server 2008 DBYes Other Object Types SQL Server 2000 Agent SQL Server 2005 Agent SQL Server 2008 Agent Yes Other Object Types SQL Server 2000 Agent Job SQL Server 2005 Agent Job SQL Server 2008 Agent Job Yes Other Object Types N/ASQL Server 2005 DB File Group SQL Server 2008 DB File Group No Other Object Types N/ASQL Server 2005 DB File Group SQL Server 2008 DB File Group No

Agent is a workflow processor Second type of workflow: Monitoring workflow: Monitors the state of all the configuration itemsMonitors the state of all the configuration items State change from green to red (or yellow) will generate alertsState change from green to red (or yellow) will generate alerts State change back to green will close the associated alertState change back to green will close the associated alert State changes are kept in the database and are reused for availability calculationsState changes are kept in the database and are reused for availability calculations

SQL Server Management Pack key monitoring scenarios Availability of discovered components: all discovered components are monitored for their availability.Availability of discovered components: all discovered components are monitored for their availability. Monitoring for blocked single server process IDs (SPIDs).Monitoring for blocked single server process IDs (SPIDs). Periodically queries the database engine for a list of SPIDs. If blocking SPID is detected (exceeds the given threshold), then a red state and an alert are generated. Data file and log file space monitoring.Data file and log file space monitoring. Total data file and log file free space is monitored and checked against percentage and size in megabytes based thresholds. Long-running agent jobsLong-running agent jobs Maximum job duration is compared against the thresholds on a per agent basis. If a single job runs to long, a red state and an alert are generated. Service pack complianceService pack compliance Can be fine-tuned(override) to a specific SP version

Agent is a workflow processor Third type of workflow: Collection workflow: Collects events and performance data from individual configuration itemsCollects events and performance data from individual configuration items Long term storage of collected data in the datawarehouseLong term storage of collected data in the datawarehouse Event and performance data is aggregated and kept up to 400 daysEvent and performance data is aggregated and kept up to 400 days

SQL Server performance collection: SQL DB Engine SQLServer:Broker Activation-Task Limit Reached-_Total-15.0-minutesSQLServer:Broker Activation-Task Limit Reached-_Total-15.0-minutes SQLServer:Broker Statistics-Broker Transaction Rollbacks-15.0-minutesSQLServer:Broker Statistics-Broker Transaction Rollbacks-15.0-minutes SQLServer:Broker Statistics-Enqueued Transport Msgs/sec-15.0-minutesSQLServer:Broker Statistics-Enqueued Transport Msgs/sec-15.0-minutes SQLServer:Broker Statistics-SQL RECEIVEs/sec-15.0-minutesSQLServer:Broker Statistics-SQL RECEIVEs/sec-15.0-minutes SQLServer:Broker Transport-Open Connection Count-15.0-minutesSQLServer:Broker Transport-Open Connection Count-15.0-minutes SQLServer:Broker Transport-Receive I/Os/sec-15.0-minutesSQLServer:Broker Transport-Receive I/Os/sec-15.0-minutes SQLServer:Broker Statistics-SQL SENDs/sec-15.0-minutesSQLServer:Broker Statistics-SQL SENDs/sec-15.0-minutes SQLServer:Broker Statistics-Enqueued Messages/sec-15.0-minutesSQLServer:Broker Statistics-Enqueued Messages/sec-15.0-minutes SQLServer:Broker Transport-Send I/Os/sec-15.0-minutesSQLServer:Broker Transport-Send I/Os/sec-15.0-minutes SQLServer:Broker Activation-Stored Procedures Invoked/sec-_Total-15.0-minutesSQLServer:Broker Activation-Stored Procedures Invoked/sec-_Total-15.0-minutes SQLServer:Broker Transport-Message Fragment Sends/sec-15.0-minutesSQLServer:Broker Transport-Message Fragment Sends/sec-15.0-minutes SQLServer:Broker Activation-Tasks Aborted/sec-_Total-15.0-minutesSQLServer:Broker Activation-Tasks Aborted/sec-_Total-15.0-minutes SQLServer:Broker Activation-Tasks Started/sec-_Total-15.0-minutesSQLServer:Broker Activation-Tasks Started/sec-_Total-15.0-minutes SQLServer:Broker Transport-Message Fragment Receives/sec-15.0-minutesSQLServer:Broker Transport-Message Fragment Receives/sec-15.0-minutes SQLServer:Broker Activation-Task Limit Reached/sec-_Total-15.0-minutesSQLServer:Broker Activation-Task Limit Reached/sec-_Total-15.0-minutes

SQL Server performance collection: SQL DB Collect Database Size (MB)Collect Database Size (MB) Collect Transaction Log Size (MB)Collect Transaction Log Size (MB) Collect Transaction Log Free Space (%)Collect Transaction Log Free Space (%) Collect Transaction Log Free Space (MB)Collect Transaction Log Free Space (MB) Collect Database Free Space (MB)Collect Database Free Space (MB) Collect Database Free Space (%)Collect Database Free Space (%)

SQL Server performance collection: Analysis Services and Integration Services Analysis Services:Analysis Services: MSAS 2008:Query-Bytes sent/sec-15.0-minutes MSAS 2008:Data Mining Model Processing-Current models processing-15.0-minutes MSAS 2008:Query-Rows sent/sec-15.0-minutes MSAS 2008:Proc-Rows read/sec-15.0-minutes MSAS 2008:Proc-Rows written/sec-15.0-minutes MSAS 2008:Data Mining Prediction-Concurrent DM queries minutes MSAS 2008:Connection-Current connections-15.0-minutes MSAS 2008:Memory-Memory Limit High KB-15.0-minutes MSAS 2008:Query-Avg time/query-15.0-minutes Integration Services:Integration Services: SQLServer:SSIS Pipeline-Rows Read-15.0-minutes SQLServer:SSIS Pipeline-Buffers Spooled-15.0-minutes SQLServer:SSIS Pipeline-Rows Written-15.0-minutes

Reports SQL Broker Performance SQL Database space report SQL Server Configuration SQL Server Database Engine Counters SQL Server Lock Analysis SQL Server Servicepack Report SQL User Activity Top 5 Deadlocked Databases User connections by day User connections by peak hours

Health models A health model represents the relationships between configuration itemsA health model represents the relationships between configuration items Contains definitions on how the state of a configuration item affects another configuration itemContains definitions on how the state of a configuration item affects another configuration item The health model in itself also becomes a configuration itemThe health model in itself also becomes a configuration item

How health rolls-up for SQL 2000

How health rolls-up for SQL 2005 and SQL 2008

Custom Health models Are called distributed applicationsAre called distributed applications Distributed applications represent servicesDistributed applications represent services You can report against distributed applications to determine service availabilityYou can report against distributed applications to determine service availability

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