The Role of An Enterprise Wide Commitment to “Green” in Becoming a Top Employer June 2, 2010

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. The Beginning… Sustainability began as a grassroots movement in 2006 with our volunteer group LEAF It started out as water cooler conversations, sharing environmental pet- peeves The group pushed to get rid of styrofoam cups in the office and held lunch and learns to raise environmental awareness

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. 3 Building into the Core Business LEAF’s environmental initiatives caught the eye of our CEO In 2009 sustainability was built into the business strategy Four priority areas: 1.Reduce our Harmful Impact 2.Adopt Environmentally Sanctioned Facilities 3.Enable our Associates to Lead Sustainable Lives 4.Adopt a Leadership Role in Community and Industry

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. Sustainable Fleet Fleet of two SMART cars at our Toronto head office for business use Allows associates to take public transit to work and still be able to get to offsite meetings when needed

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. Discounted Transit Pass and Scooters Discounted monthly TTC passes Discounted scooters from the AIR MILES Reward catalogue

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. Videoconferencing Videoconferencing units are setup at our Toronto, Mississauga, Calgary and Montreal offices Reduces travel between offices

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. Sustainable Facilities Two of our offices are built to Leadership in Energy and Environmental Design (LEED) standards Mississauga Call Center  LEED Gold interior  Features an 800 solar panel array on the roof and carport  Generates 165 Kilowatts of power Calgary Office  LEED Gold

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. Mississauga Call Center

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. 800 Solar Panels

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. Interior Office

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. Solar Inverter Wall

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. Calgary Office

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. Communication Tools On AIR Blog Internal Sustainability Newsletter  ‘Sustainability Matters’ Internal Employee Newsletter  ‘Happenings’  Has a Sustainability updates section and a ‘Green Tip’ of the week Employee lunch and learns Annual Environmental Fair

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. Coffee 122,400 cups of coffee were served in our cafeteria in 2009 By using reusable mugs, we saved the amount of paper equivalent to 20 trees!

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. AIR MILES My Planet Launched in April, % of Canadian households participate in the AMRP Aims to promote sustainable purchasing decisions You can Earn, Burn and Learn 100+ green rewards to redeem for Partnered with TerraChoice to determine what products qualified for the program

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited.

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. 17 Sustainability Priorities for 2010 Reduce Our Harmful Impact Adopt Environmentally Sanctioned Facilities Enable Our Associates to Lead Sustainable Lives Adopt a Leadership Role In Community & Industry

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. Public Accountability Report First Public Accountability report to be released in 2010 Focuses on community, environment and culture

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. WWF-Canada Living Work Partnered with WWF-Canada to participate in their program 16 month program Helps engage associates in energy conservation in the workplace Educates associates on conservation issues and helps them reduce their energy consumption

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. AIR MILES for Social Change Partners with government agencies, energy utilities, transit service providers, and non-governmental organizations Creates incentives for  Energy Conservation  Public Transit  Waste Reduction Energy conservation program with the OPA launched April, 2010, it engages Ontarians to reduce their energy consumption

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. Employee Engagement 85% of our associates would recommend LoyaltyOne as one of the best places to work “I’m proud to be a part of a company that puts the planet and the community into the business mix” “A challenging, rewarding and fun place to work” “Great people, great clients to work with and the best team ever” “When I have someone on the phone who says ‘You guys at Air Miles are great’ – at that time, I can’t be prouder”

LoyaltyOne | Green Employers Conference, 2010 | May 31, 2010 All information contained herein is confidential and/or proprietary information of LoyaltyOne, Inc. and any unauthorized use and/or any disclosure is strictly prohibited. 22 © 2010 LoyaltyOne, Inc. All rights reserved. No part of this material may be produced in any form without the written permission of the owner. No representation or warranty of any kind is made with respect to the content hereof and no liability is assumed for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance or use of this publication or its contents. Questions?