The Role of IT in Business Discovery March 2012

The Evolving BI Landscape STACK VENDOR BI Managed reporting END USER Pre-calculated dashboards OPERATIONAL DATA SOURCES IT DEPARTMENT REPORT-CENTRIC ARCHITECTURE (IT-driven, tightly controlled) IT ROLE Data preparation and governance + Responsible for building all the analyses

The Evolving BI Landscape and IT’s Changing Role STACK VENDOR BI Managed reporting IT ROLE Data preparation and governance + Enable business users to create their own analyses IT ROLE Data preparation and governance + Responsible for building all the analyses END USER Pre-calculated dashboards BUSINESS USER Self-service analysis Create analysis relevant to specific business problems Change analysis on the fly QLIKVIEW Dynamic dashboards Search live data Any device OPERATIONAL DATA SOURCES IT DEPARTMENT REPORT-CENTRIC ARCHITECTURE (IT-driven, tightly controlled) BUSINESS DISCOVERY ARCHITECTURE (Business user-driven, self-service)

Liberating the IT organization IT Requests IT Efficiency Business Discovery Traditional BI New data models New data sources Infrastructure needs New reports New queries New views New data models New data sources Infrastructure needs

Roles in Business Discovery CIO / VP of IT Enterprise Architect Data Analyst Business Analyst / ‘Power User’ LOB Manager LOB Director CEO IT Business Dashboards QlikView Management Console; QVX QlikView Developer Analytic Apps Dashboards Associative Experience Ask-answer their own questions Security, scalability, governance Integration with existing systems Build new data models Integrate with new data sources Build new analytics apps Add new data Build new visualizations Collaborate with others Detail-level view Create new dashboards Associative experience Ask-answer their own questions Associative Experience Ask-answer their own questions RoleQlikView usage

Existing IT Skills Transfer with QlikView

Flexibility at the Edges, Discipline at the Core

Self Service BI with QlikView – Case Study