FINANCIAL PROTECTION AND CONSUMER PROTECTION – THE CASE OF THE PHILIPPINES JOSELITO S. ALMARIO DEPUTY EXECUTIVE DIRECTOR, NATIONAL CREDIT COUNCIL PHILIPPINE.

Slides:

Advertisements

Similar presentations

© F r a n k f u r t – S c h o o l. d e Responsible Banking © F r a n k f u r t – S c h o o l. d e.

Advertisements

WORLD BANK AMFA – Investors Fair Good Practices for Consumer Protection in Financial Services Baku, 7 October 2009 Juan Carlos Izaguirre Consultant Consumer.

Reserve Bank Of India To regulate the issue of bank notes. To maintain reserves with a view to securing monetary stability. To operate the credit & currency.

Empowering Tomorrows Consumers Consumer Protection & Financial Literacy Sue Rutledge Global Coordinator, World Bank PARTICIPANTS: PLEASE SIT WITH CONSUMER.

Consumers International March 2011 consumersinternational.org.

Case Study: United States John Hurley, Director, U.S. Treasury Session 1: Financial Education and Consumer Protection Strategies: Complementary Foundations.

G. P. Garg. Agenda Background - National Strategy for Financial Education (NSFE) Development of NSFE document Benefits envisaged from NSFE implementation.

Competition Culture The Key to Successful Competition Regime 3 rd BRICS International Competition Conference New Delhi, November 21-22, 2013 Pradeep S.

Last update: 2010 Bringing Smart Policies to Life The basics: Consumer protection.

By Kimera Henry Richard, Chief Executive, CONSENT Sixth Annual African Consumer Protection Dialogue Conference 8-10 September 2014, Lilongwe, Malawi.

11 The Evolution of Regulatory Oversight in the Public Interest Jim Hall Superintendent of Financial Institutions, Insurance and Real Estate and Registrar.

2 1.Introduction to the Smart Campaign 2.The client protection principles 3.Why the Smart Campaign matters now 4.Feedback from participants 5.First steps.

Empowering Tomorrow’s Consumers Consumers International World Congress May Hong Kong World Bank Global Program on Consumer Protection & Financial.

Protecting and Educating Consumers in the Financial Sector OECD Paris June 15, 2009 OECD Paris June 15, 2009 Brian Branch Executive Vice President & Chief.

FINANCIAL TRANSPARENCY AND CONSUMER PROTECTION Undersecretary Gil S. Beltran Department of Finance 2012 MCPI Annual Conference Focusing on Responsible.

Using Country Systems to Manage Climate Change Finance A Global Forum M onitoring Tracking quantity and quality of climate expenditure, accountability.

Gresham V The legal profession Regulating for independence.

Consumer And Corporate Regulation Division Presentation to Corporate Rebels: How to ensure sound Credit Law Reform. 15 OCTOBER 2014.

3 RD ANNUAL AFRICA DIALOGUE FOR CONSUMER PROTECTION CONFERENCE ABUJA,NIGERIA SEPT 13 TH – 15 TH 2011 BY MR. DANIEL ASHER PROGRAMME OFFICER CUTS AFRICA.

East Asia and the Pacific Region

“Empower Consumers of Financial Products and Services through Improving Financial Literacy/Capability and Effective Consumer Protection” Integrating Financial.

Building User Trust Online Sarah Andrews International Conference on the Legal Aspects of an E-Commerce Transaction The Hague October 2004.

C ONSUMER LAW IN S ERBIA : FROM L AW ON PAPER TO L AW IN ACTION Prof. Dr. Thierry B OURGOIGNIE Team Leader, Key Legal Expert Belgrade, December 14, 2011.

Empowering People The Electricity Governance Initiative PRAYAS- PUNE ENERGYGROUP Smita Nakhooda 11 May 2007 New York CSD 15.

Consumersinternational.org The CI campaign on financial services

VUZF University Open Seminar on Financial Consumer Protection The Role of Regulators Juan Carlos Izaguirre Financial Sector Specialist International Consultant.

The Smart Campaign – Evolution of Client Protection Principles Isabelle Barres, Director, the Smart Campaign Center for Financial Inclusion at ACCION April.

Client Protection – are we there yet? (The MCPI Experience) Mila M. Bunker, Chairperson Microfinance Council of the Philippines,

Islamic finance Infrastructure Tariqullah Khan. Financial infrastructure comprises of the resources, support, protection, facilities and utilities that.

Fair competition commission 1 Fifth Annual African Dialogue Consumer Protection Conference September 10-12, 2013 ● Livingstone, Zambia Empowering and Educating.

WORLD BANK Building Financial Capability to Strengthen Consumer Protection Riga, Latvia 13 May 2010 Arabela Aprahamian Senior Operations Officer Financial.

A project implemented by the HTSPE consortium This project is funded by the European Union SECURITY AND CITIZENS SECURITY AND CITIZENSHIP CONSUMER

Financial (Dis-)Information and Disclosure: Experimental Evidence from Mexico A Xavier Giné World Bank G20 Meeting, Moscow Financial (Dis-)Information.

EBRD’s Role In Promoting Corporate Governance 17 May - Tbilisi, Georgia Irakli Managadze, Senior Policy Advisor.

The Czech and Slovak experience with the World Bank's program of CPFL Benefits and added value for the national regulators Tomas Prouza former Deputy Minister.

Public Procurement Reforms

New services offered by credit agencies The issue of transparency.

Regulatory Institutions in Turkey. Regulatory Institutions Central Bank of Turkey Banking Supervision and Regulatory Institutions Capital Markets Board.

Governing the Corporation Conference Queen’s University, Belfast 21 September 2004.

Consumers for fair, safe and competitive financial services consumersinternational.org.

Federal Reserve System. The Role of the Federal Reserve Provides financial services to the government Regulates financial institutions Maintains the payment.

Moscow, Russia November 19th, 2009 Symbiotics SA Jerome Savelli Regional Manager Europe and Asia 2009 Russian Micro finance Center Conference “Microfinance.

Value Chain Financing for Agriculture and Rural Enterprises Conference Land Bank of the Philippines 12 April 2011 Department of Finance-National Credit.

Consumer Protection Regulation for Low Access Environments Smart Campaign Isabelle Barrès.

1 CTO CONFERENCE ON “IMPLEMENTING WSIS ACTION PLAN” NAIROBI, KENYA, MARCH 2004 UGANDA’S REGULATORY INNOVATIONS By Patrick F. Masambu Executive Director,

Enhancing Market Integrity Taxation 17 May 2006MENA/OECD Investment Programme Cairo, Egypt.

Objective 5.01 Understand credit management 1. Main types of credit 2.

WORLD BANK Consumer Protection & Financial Literacy in Azerbaijan Susan Rutledge Coordinator Consumer Protection & Financial Literacy Programs Baku, June.

PRESENTED AT THE STAKEHOLDERS FORUM ON QUALITY OF SERVICE AND CONSUMER EXPERIENCE LAICO REGENCY HOTEL Creating Space for Consumer Rights in.

ITU-T Focus Group Digital Financial Services – Consumer Protection Vijay Mauree Programme Coordinator, TSB ITU Stakeholders Forum on QoS and Consumer Experience.

For Fairness and client protection in finance Oleg Ivaniychuk, Finance in Motion AMFA Investors Fair, Baku, 4 October 2011 Which role do investors play?

ITU Workshop on Digital Financial Services and Financial Inclusion 14 December 2015 Geneva, Switzerland DFS & Financial Citizenship – Overview of Brazilian.

1 Use of Country Procurement System (UCS) HIGH LEVEL PROCUREMENT FORUM V. S. (Krish) Krishnakumar Regional Procurement Manager Africa Region - The World.

Charlotte Wezi Malonda Executive Director Competition and Fair Trading Commission Malawi Crossroads Hotel Lilongwe, Malawi 8-10 September 2014.

Financial Regulation in Australia Kevin Davis Research Director, Australian Centre for Financial Studies (and Professor, Monash University) Professor of.

Accelerating Financial Inclusion in Asia and the Pacific Waikiki Resort Hotel, Honolulu September 15, 2011 UNDERSECRETARY GIL S. BELTRAN Department of.

Competition Advocacy: Need and Importance Udai S Mehta Director, CUTS International.

Responsible Finance: New Frontiers and Challenges Policy and regulatory priorities to protect low- income financial consumers Foromic 2009 – Arequipa,

THE ROLE OF THE CBA IN THE AREA OF CONSUMER PROTECTION WITH RESPECT TO FINANCIAL SERVICES Presented by: Prakash Mungra, Executive Director CBA Aruba, March.

THE PHILIPPINE GOVERNMENT’S RESPONSE By. Dir. Joselito Almario.

GROUP E: Checklist: Challenges, Measures, legal and institutional.

APFF: Public-private collaboration in developing financial systems

NCUA Consumer Compliance

The ADR Directive and what it means

Consumer And Corporate Regulation Division

Business sector engagement and Consumer Awareness October 3rd, 2017

PUBLIC PROCUREMENT SYSTEM IN UZBEKISTAN

Consumer Rights and Protections

سياسة الإفصاح والشفافية ببنك التنمية الصناعية

ישוב סכסוכים מחוץ לבתי המשפט

Presentation transcript:

FINANCIAL PROTECTION AND CONSUMER PROTECTION – THE CASE OF THE PHILIPPINES JOSELITO S. ALMARIO DEPUTY EXECUTIVE DIRECTOR, NATIONAL CREDIT COUNCIL PHILIPPINE DEPARTMENT OF FINANCE ACCELERATING FINANCIAL INCLUSION POLICIES IN ASIA AND PACIFIC: AN OPERATIONAL DIALOGUE Waikiki Resort Hotel, Honolulu, Hawaii, September 15, 2011

CONSUMER PROTECTION Financial Transparency and Full Disclosure Fair business practice Open to competition DUTIES AND RESPONSIBILITIES OF PROVIDERS Protection from fraud and unfair business practices Education and Awareness Redress Mechanisms RIGHTS AND PRIVILEGES OF CLIENTS

THREE-PRONGED APPROACH LEGAL AND REGULATORY ENVIRONMENT IMPLEMENTATION AND GRIEVANCE MECHANISMS FINANCIAL LITERACY AND EDUCATION

THE PHILIPPINE SETTING Laws and Regulations Consumer Act of the Philippines Truth in Lending Act Law on Secrecy of Deposits General Banking Act Implementation Complaints and grievance units within Government Regulatory Agencies Mediation and Reconciliation/ alternative dispute resolution bodies within FIs Public Awareness Public information desks in government entities Financial literacy campaigns by Government and MFIs Financial Education part of Business Development Services of MFIs

MOVING FORWARD  EXPAND FINANCIAL LITERACY TO ALL STAKEHOLDERS AND NOT ONLY FOCUS ON CLIENTS  WIDESPREAD ADOPTION OF ADRs AT THE INSTITUTION AND LOCAL GOVERNMENT LEVELS  BASIC FINANCIAL EDUCATION AT THE PRIMARY LEVELS

FINANCIAL TRANSPARENCY, EDUCATION AND LITERACY NOT ONLY EMPOWER THE CLIENT, THEY EMPOWER THE PEOPLE