1. UR UMUC Healthy Fitness Center Business Solution Deanna Huntt December 1 st, 2013 University of Maryland University College

2. Purpose To formulate a solution to bring our fitness facility into this day and age by making technological improvements.

3. To be discussed… Status of UR UMUC Health Facility Problems Business Strategy Solution Benefits Risks

4. Problem The UR UMUC Healthy Facility is outdated! Generic Strategy: The Differentiation Strategy Strategic Business Area: Develop and improve upon a competitive edge Process to be improved: Improve our overall facility with the latest technology while catering to the needs and desire of our buyers

5. Solution We need to implement a computerized system into the UR UMUC Healthy facility.

6. Benefits We will be able to easily maintain customer records, client profiles, and employee documentation. We will be able to monitor cliental fitness progression and provide them with reports. We will be able to strengthen relationships with our customers. Data can be stored in cloud form

7. Risks Security Hazards Detection of threats within or to our systems Potential disasters and the ability to recover

8. Technological Factors Security: - Resistance against hackers - Prevention of viruses and other harmful outside sources - Protect sensitive customer information

9. Technological Factors Accessibility: - Simple user name and password login - Customers can update information - Easy access to employee information

10. Technological Factors Scalability: - Rooms to store all cliental information - Able to store all employee documentation - Cloud capabilities

11. Technological Factors Usability: - Tutorials and guides to assist new users - Staff assistance - Easy to use and maintain profiles

12. Conclusion/Summary Installing a computerized system will: -Our business will have a competitive edge and allow us to build strong relationships with our customers. - We will increase our business and productivity.

13. References MindBody (n.d.) Fitness Business Management Software. MindBody.com. Retrieved November 24, 2013 from: https://fitness.mindbodyonline.com/fitness- business-management- software?campaignID=70160000000PmPxAAK&W T.mc_id=Search_Google%28PPC%29_USCA_Fitn ess_software_software%20for%20fitness&gclid= CIKMgOj0_roCFQbNOgodHDgAlA