1. The Role of Accessible Technology in Attracting and Retaining Talent ATIA February 4, 2016 Josh Christianson, PEAT Project Director Joiwind Ronen, PEAT Strategic Consultant www.PEATworks.org

2. What is PEAT? Partnership on Employment & Accessible Technology Cooperative agreement funded by Department of Labor’s Office of Disability Employment Policy (ODEP) Initiative to advance the employment and retention of people with disabilities through the development, adoption, and promotion of accessible technology www.peatworks.org2

3. What is PEAT? www.peatworks.org3

4. Resources: Webinars & Spotlights www.PEATworks.org4

5. Resources: Videos www.PEATworks.org5

6. Employer Resources www.PEATworks.org6

7. Employer Resources www.PEATworks.org7 An interactive resource developed to help organizations evaluate the current state of their accessible technology programs, and identify tools they can use to make organizational improvements

8. Accessible Technology and the Employment Lifecycle www.PEATworks.org8

9. Assumptions & Approach EMPLOYER: Opportunity to widen the talent pool and meet compliance goals EMPLOYEE: The internet serves as a gateway to employment in today’s marketplace TECHNOLOGY PROVIDERS: Want to meet market demand for accessible products www.PEATworks.org9

10. Employer, Advocacy Group & Developer Interviews www.PEATworks.org10

11. www.PEATworks.org11 Awareness Compliance vs. usability mindset Technology, logistics, and cost Complexity Customization Inadequate testing Interview Findings: Top Issues

12. User Survey www.PEATworks.org12

13. Survey Findings: Job Search and Social Media www.PEATworks.org13 Increasing use of social media during job search 50% of survey respondents used social media as part of their job search process 37% said they experienced accessibility or usability issues when using social media

14. Survey Findings: Tablets and Mobile Devices www.PEATworks.org14 Significant use of mobile devices to search for jobs: 55% of respondents had searched for jobs using a mobile device and/or tablets But, fewer people are using mobile devices to APPLY to jobs: 27% of respondents have applied for jobs using a mobile device and/or tablet

15. Survey Findings: Job Application Experience www.PEATworks.org15 46% rated their last experience applying for a job online as “difficult to impossible” Of those, 9% were unable to complete the application and 24% required assistance

16. Survey Findings: Pre-Employment Testing www.PEATworks.org16 Almost 70% of respondents were asked to complete pre-employment testing Almost 40% of those said they experienced difficulties or were unable to complete pre- employment testing

17. Survey Report www.PEATworks.org17

18. Survey Report Making your eRecruiting Tools Accessible Talent Sourcing Online Applications Post-Application eRecruiting and Accessibility The ROI of Accessible eRecruiting Buying Accessible eRecruiting Products Adopting an Accessibility Policy Coming Soon! www.PEATworks.org18

19. www.PEATworks.org19 TalentWorks Starting Point

20. www.PEATworks.org20

21. Talent Sourcing Accessibility Inaccessible social media – Make sure all images are [tagged] – Use plain language job descriptions – Simplify hashtags; use “camel case” – Provide content through multiple channels Inaccessible eRecruiting videos – Videos need synchronized captions – Provide a transcript as well – Use audio descriptions Inaccessible live recruiting events – Be descriptive – Offer real-time captioning – Be sure that materials are accessible www.PEATworks.org

22. Online Applications Accessibility – Use clear links – Watch your color contrast – Make sure important images have ALT text – Make sure your forms have labels programmatically associated with their input – Give people extra time before timing out – Tabular data needs to be coded properly – Don’t use CAPTCHAs www.PEATworks.org

23. Post-Application Accessibility Pre-Employment Testing – Provide the option for extra time before the system automatically times out – Ensure video and simulations are accessible – Decrease the number of questions in pre- employment tests and ensure the questions are related to the job posting Digital Interviews – Be aware of connectivity and lack of access to broadband – Ensure good lighting – Provide real-time captioning www.PEATworks.org23

24. Other TalentWorks Resources www.PEATworks.org24

25. Real-Time Feedback and Discussion 1.What else should employers do to make their eRecruiting processes and tools more accessible? 1.What are we missing? What are the major issues where we can have the most impact? 1.Who else should we talk to? What other resources should we be aware of? Go to www.govote.at and enter the code 88 46 88 to tell us www.govote.at www.PEATworks.org25

26. info@PEATworks.org www.PEATworks.org www.PEATworks.org26