1. Jim Fanshawe jim@yourexportdepartment.co.uk

2. Agenda Introduction Reactive to Proactive – My No 1 Lesson Bite sized chunks – The Phases Strategic Tactical Operational Market Development Parting Words

3. Introduction

4. Reactive to Proactive

5. Break things down into bite-sized chunks Strategic Tactical Operational

6. Strategic What makes an attractive export market for me? How many markets can we realistically handle? What about the practical issues? How do I identify my best target markets? Cultural, social, demographic Economic Issues Country and consumer Legislation, ease of doing business, shipping times Priority list? Resources Duties and licenses?

7. Starting Point – An example Country Name World Bank Income Level Ease of Doing Business, World Ranking (out of 189) Population millions GDP Growth (2014, 2015, 2016) GDP trend '15 to '16 Av monthly Wage $ Income share by highest 10% Av alc consumption per capita in litres of pure alcohol of which spirits Alcohol Prohibition Enforced %age of household expenditure on food and drink World Bank Spirits Consumption Data ($millions)

8. Apply Exclusions Alcohol Bans Small Population Low alcohol consumption per capita

9. Gateway System - Example

10. But other factors are important too EU vs Rest of World split

11. Gateway System

12. Where to get help at the Strategic Phase Internal Review, Diagnostic Tools World Bank World Health Organisation IMF Eurostat Market Access Database Trade Associations and governing bodies Trade Journals HMRC World Trade Organisation Sub-contract export departments, 3 rd party consultants, market researchers

13. What about your company culture?

14. Tactical What’s our optimal route to market? What does my ideal overseas partner look like? How do I find them? What resources do we have internally? What trade fairs should we visit or exhibit at? Direct, Distributors, Agents, Franchise Impact internally vs outsourcing Language, time and cultural barriers Suitability

15. Where to get help at the Tactical Phase Internal Review, Diagnostic Tools Export advisors, consultancies and sub- contract export departments In-country chambers of commerce Networking UKTI ?

16. Choosing route to market and overseas partners Jobfair? Catalogue collectors Visit Other UK suppliers / References Agent vs distributor UKTI ?

17. Operational What documentation do we need? How can we fulfil the extra orders? What about the financing ? Can we handle the extra administrative burden? Cert of Origin, EUR1 Operational finance, L/Cs, FX, Incoterms Production capacity, packing, despatch Paperwork and bureaucracy What are the implications on my time? Travel

18. Timing of the Operational Phase Should feed in to the research phase of your market entry. Anonymous of Suffolk SASO certs after the event Serious impact on margin and future development of the market Horticultural product to Canada English and French onto a small packet? Canadian English and Canadian French!

19. Where to get help at the Operational Phase Chambers of Commerce UK Export Finance MAS East Knowledgeable Logistics Company Bank Foreign Exchange Specialist Sub-contract export departments

20. Market Development

21. Overseas Partner wants Exclusivity No competition Rock bottom price High margin You to do all the marketing A perfect product As little liability and responsibility as possible You the Exporter wants Maximum market penetration Proactive distributors Good price High margin Support with localised marketing and promotion Limited liability for in market conditions

22. Market Development

23. Parting Words It’s not all glamour! Bite sized chunks Research yes – but get out there and see it.