1. Carroll: major themes Managerial approach to business ethics + stakeholder approaches: urgent,enduring? Practical issues such as responding to changes in society’s expectations of business. Can business address these problems? If and how can managers respond to social problems?

2. Business ethics theme ‘Ethics basically refers to issues of right wrong fairness and justice, and business ethics focuses on ethical issues that arise in the commercial realm’. Importance of stakeholder groups such as employees, customers. Managers to resolve conflicts of interest between organization and stakeholder groups

3. Stakeholder management Those with vested interest or stake in the firm. Chapter 4: corporate governance and where stakeholders are represented by boards of directors Domestic and global stakeholders are major concerns

4. Milton Friedman and CSR Friedman criticised csr for three reasons 1)Corporate philanthropy (organisations giving money to a charity) distorts the profitability of a company 2)Corporations should not use shareholder funds to support good causes 3)Corporations cannot possess responsibilities

5. Extra comments about the arguments 1)Companies exist to make profits, not save the planet 2)Such donations reduce company dividends 3)Corporations are social constructs. Only individuals can have responsibilities. Source: Fisher C and Lovell A, Business ethics and values Harlow FT Prentice Hall 3 rd edition pages 311-314 also in 2 nd edition pages 311- 314 or 1 st edition pages 266-268