1. Recovery for ME Wellness… Growing… Living! Defining… Measuring… Improving! Caring..Responsive..Well-Managed.. We are DHHS

2. Recovery is a process not necessarily a cure: Recovery is what people do, treatment is one tool that some people may use to achieve it. Work MH Treatment Family Friends Spiritual Life Home Physical fitness Peer Group Primary Care Community Life-long Learning Sense of Purpose

3. Recovery-Oriented Care: It takes all of us!

4. Please Note Guidelines are arranged at the agency/system level and at the practitioner/person in recovery level. A few examples have been selected from the guidelines in each of these levels but you are free to comment on any of the guidelines in the document itself. We can add domains if needed!!

5. Practice Guidelines for Recovery- Oriented Care: Domain 1 Recovery-oriented Care is Consumer and Family-Driven

6. Domain 1: Recovery-oriented Care is Consumer and Family-Driven Recovery-oriented care requires that people in recovery be involved in all aspects and phases of the care delivery process, including: the initial framing of questions or problems to be addressed; the design of the needs assessments to be conducted; the delivery and ongoing monitoring of care; and the design and development of new services and supports.

7. Agency/system level People in recovery are significantly represented on boards, steering committees, and work groups People are reimbursed for their time People are provided on-going information and agency updates People are able to easily access their records, get advocacy help, transfer to another provider Outcomes are shared with consumers People in recovery are recruited for staff positions for which they are qualified

8. Practitioner/person in recovery level People are provided with an initial orientation regarding agency practices re: their rights, complaint procedures, treatment options Staff understand that persons in recovery may not yet realize that they are the key experts on their own recovery and staff assist in growing that understanding Care planning is based on a shared decision making model whereby consumers determine their own needs, values, preferences and recovery path. Outcome and satisfaction information is provided to assist in making informed decisions about agencies and services

9. Domain 1: Discussion Questions Do you agree with the guidelines for this domain as written? If not what would you change or add? Do the guidelines clearly identify what each level (agency/system or practitioner/person in recovery ) would look like in practice? If not, what would you change? What questions do you have about this domain?

10. Domain 1: Discussion Questions What might meaningful consumer involvement in all aspects of care look like? What does family involvement mean? What might it look like? How is involvement impacted when family is defined broadly (including friends, partners, family of choice)? How does the involvement of consumers and families intersect and where do they diverge? Any other comments?

11. Recovery for ME Webpage A new webpage on the OAMHS website will contain documents and presentations related to this initiative. http://www.maine.gov/dhhs/mh/recovery

12. Feedback on the Domains During the monthly webinars Create local discussion groups and send in your comments Send an email to oamhs.dhhs@maine.govoamhs.dhhs@maine.gov Send written comment to: Recovery for ME OAMHS SHS #11 2 nd Floor Marquardt Building Augusta, ME 04333

13. Review dates for each Recovery-Oriented Care Domain Recovery-oriented care is consumer and family driven Feedback during May Call-in May 18 at 11:05 am Recovery-oriented care is timely and responsive Feedback during June Call-in June 15 at 11:05 am Recovery-oriented care is person-centered Feedback during July Call-in July 20 at 11:05 am Recovery-oriented care is effective, equitable, and efficient Feedback during August Call-in August 17 at 11:05 am Recovery-oriented care is safe and trustworthy Feedback during September Call-in September 21 at 11:05 am Recovery-oriented care maximizes use of natural supports and settings Feedback during October Call-in October 19 at 11:05 am

14. Caring.. Responsive.. Well-Managed.. We are DHHS