1. Financial Inclusion Forum June 2015

2. Agenda Benefits Service & Performance 2014/15 –Caseload –Performance against targets Anti-Poverty outcomes 2014/15 –Benefits Service –Welfare Rights Service –Money Skills Service Anti-Poverty Strategy 2015 to 2017 –General Funding –Shop on the Square –Credit Union Future of Welfare Reform –Benefit Cap –Under occupancy –Conditional HB? –Universal Credit –PFA

3. Benefits Service 2014/15

4. Benefits Caseload

5. New Claims & Changes Performance Benefits Performance ACCUMULATIVE (2014/15)Total NumberTotal daysAverage Change In Details (11 day target)11737910738479.15 New claims (22 day target)1728532706918.92 NI181 (13 day target)134664140091610.40 ACCUMULATIVE (2015/16)Total NumberTotal daysAverage Change In Details2056025704412.50 New claims28186888324.44 NI1812337832592713.94

6. Anti-Poverty Outcomes

7. Benefits Service Welfare Rights 1 week waiting time for an appointment 50% of appeals won at tribunal £16,445 of weekly gains £495,012 lump sum awards Visiting Team 1213 visits £50,960 weekly gains £409,705 lump sum awards Discretionary Housing Payments £680 budget £661 spent (97%)

8. Local Welfare Provision in 2014/15 £659,223 spent

9. Local Welfare Provision in 2014/15 £87,205 spent

10. How we have spent LWP

11. Money Skills £1,363 debt managed £115,486 financial gains £4,684 average indebtedness for each closed case £6,609 fuel gains 36 financial capability sessions 480 children In 2014/15Fuel DebtDebt Enquirie s CasesTotalEnquirie s CasesTotal No of referrals in195978318298616 No closed195675281291572 No carried forward to 2015/16 03337744

12. Anti-Poverty 2015-2017 Resurrect Steering Group Launch of the Shop in the Square Expansion of Credit Union Continued funding for key services Continue LWP Regular reports to Members Battle fund for what may be to come!

13. Future of Welfare Reform Benefit Cap –Reduction £26K per annum to £23K per annum Under Occupancy –Likely to remain –Percentage increase? Conditional HB –Under 21/25? –No automatic entitlement –NEET’s? Universal Credit –Likely to remain –Challenges remain – processing times, housing costs, direct payment