Presentation on theme: "Q Hotel Midland Manchester 20 th and 21 st May 2013."— Presentation transcript:
Q Hotel Midland Manchester 20 th and 21 st May 2013
“Working with social landlords” Steve Wilcox Sheffield CAB Debt Support Unit
Drivers for action: High cost of evictions and arrears recovery action. Increasing profile of financial inclusion agenda. Tenants not being able to access debt and benefits advice. And now......welfare reform.
Social landlords decide what number of referrals they wish to sign up for @ £267 per referral (increasing to £320pr). Project monitoring meetings held quarterly – receive data reports and discuss issues of common concern. Non-participating social landlords kept updated via Social Landlord Financial Inclusion Forum.
Tenant signs referral form which is faxed or emailed. Initial adviser contact within three working days – full appt within three weeks. Appts at home visit, outreach or DSU. Debt and benefits advice and casework support provided.
Models of funding and delivery. Confidentiality and reporting. Tensions between housing officers and advisers. Debt Relief Orders.