1. Business Banking Reports Webcast April DeLac Intuit Financial Services University Published December 2011

2. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 2 Business Banking Reports webcast Main objective: Understand how to run all the Business Banking reports within the Admin and Customer Platforms. The specific reports we will cover: FI Admin Platform 1.Customer Activity Reporting: Tracks activities your business clients perform, including Analyze Log Reporting. 2.Financial Institution Activity: Tracks activities your FI administrators perform, including Analyze Log Reporting. 3.Billing Report and Segmentation: Group your business clients into desired segments, create billing schedules, and download billing reports. Customer Platform 1.Activity Reports: Tracks activities by employees at the company. 2.Balance Reporting: Create and run reports on account balances and activity. Business Banking Reports webcast: Objectives

3. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 3 Business Banking Reports webcast FI – Financial Institution need we say more? FI Admin Platform (FIAP) – Financial Institution Administrative Platform the back-end of Business Banking Commercial Customer Platform (CCP) the front-end application of Business Banking FI Administrator – Financial Institution Administrator any financial institution employee who has access to the FI Admin Platform Company Administrator the main administrator at the company who has full access to functionality granted to that particular company General Terms to Know

4. FI Admin Platform: Customer Activity Reporting

5. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 5 Business Banking Reports webcast Customer Activity Reporting Who should have access to this report? FI Administrators who are responsible for tracking customer activity and those responsible for troubleshooting customer issues. Customer Activity Reporting: Generates reports analyzing usage and activity patterns of commercial customers. Access the FI Admin Platform, select Billing & Reporting, then select Customer Activity Reporting.

6. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 6 Business Banking Reports webcast The Report Generation Screen has four quadrants. Quadrant I: Saved Reports Quadrant II: Date Selection Customer Activity Reporting Quadrant III: Query Selection

7. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 7 Business Banking Reports webcast We will discuss Analyze Logs later. Quadrant IV: Presentation Selection Customer Activity Reporting

8. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 8 Business Banking Reports webcast Steps to create a Customer Activity Report : Step 1: Create a new report or select a previously saved report Step 2: Select a date range Step 3: Decide the transaction type(s) to include in the report Step 4: Search for specific data Step 5: Select from the presentation options Questions to ask yourself before you begin: “How far back do I need to research?” “What kind of data am I looking for?” “Do I need to save this information for future reference?” Customer Activity Reporting

9. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 9 Business Banking Reports webcast If you select a “Saved Report”, you will skip the Query Selection. You would simply select a date, then go to the bottom of the screen and click on “Submit” in Quadrant IV to view or download your report. We’ll cover saving a report in Step 5. Quadrant I Step 1: Create a new report or select a saved one. Two options for this step: a)You have never run this report before, select “(new)” in Quadrant I. OR b) Highlight the title of a saved report in Quadrant I and click submit. Note: the Delete button removes a saved report. Customer Activity Reporting

10. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 10 Business Banking Reports webcast Step 2: Select a date range Two options for this step: a)Select one week from the dropdown box. Options include current week or any of previous 4 weeks. (Current week is defined as midnight of the most recent Monday through 11:59 pm the following Sunday). OR b)Enter in a valid date range from 1 day up to 5 weeks. Note: When entering a date in the boxes, ALWAYS use dashes to separate the mm-dd- yyyy. Otherwise, the report will say, “No rows specified”. Do not panic at the thought of “missing files”! All this means is there was no activity on those dates. Quadrant II Customer Activity Reporting

11. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 11 Business Banking Reports webcast Step 3: Decide the transaction type(s) to include in the report “WHAT” are you looking for? Select a transaction type from the Transaction Type dropdown box, which is a list of all possible activities an user can perform in the Customer Platform. The Transaction Type list is not filtered for your financial institution, so you may see transaction types that pertain to features not installed for your Business Banking product. Quadrant III Customer Activity Reporting

12. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 12 Business Banking Reports webcast Step 4 (optional): Search for specific data Select “Field to Search” to find specific activity. Select: a) “All fields”- the default setting provides all the data associated with that transaction OR b) any of the other options AND enter a specified “Value”, such as User ID. Tips for searching specific activity: For the most exact search, use either the “all fields” option or numbers in the “Value” field. Alpha characters require an exact match with the database. Try using the wildcard feature! Replace any unknown data with an asterisk (*). Quadrant III Customer Activity Reporting

13. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 13 Business Banking Reports webcast Step 4 - continued Note that you can search more than one field per transaction type, e.g. you can enter the “From Account”, select “and” or “or” from the dropdown and then select the “To Account”. Note also that you can search for two different transaction types, e.g. you can look at all added scheduled transfers as well as deleted scheduled transfers. Quadrant III Customer Activity Reporting

14. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 14 Business Banking Reports webcast Step 4 - continued Note that one option is an All Activities Report. Intuit Financial Services highly recommends that you download an All Activities report every month so that it is available for audit purposes. Quadrant III Customer Activity Reporting

15. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 15 Business Banking Reports webcast Step 5: Select from the presentation options “HOW” do you want to view your information and do you want to save it? Quadrant IV To save or not to save: a)Leave the default setting on Not Save if you will not need this type of report in the future, for example, if you are pulling a report for troubleshooting purposes. OR b)Select Save from the dropdown to save the criteria of the report. Selecting Save will populate the title assigned into Quadrant I. Up to 50 reports may be saved! Customer Activity Reporting

16. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 16 Business Banking Reports webcast Step 5 - continued Screen Display or Download selection: a)Select Download Data File to download the report results. Choose from either a pipe (|) or a semicolon (;) as the delimiter in the file. A Save As box will appear once Submit is clicked. OR b)Select Screen Display to produce a popup window with the results appearing immediately on screen. If a title is not assigned when screen display is selected, the default title is “Query Results: Not specified”. A title is recommended if you plan to print the report. Quadrant IV Reports with 200 or more records should be downloaded! Customer Activity Reporting

17. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 17 Business Banking Reports webcast Sample Reports 1.Wire Transfers – specific company WHY? for troubleshooting purposes Narrow down the date range as much as possible. Choose “wiretransfer sent” and “customer” as the field to search. If you select a specific field to search, you must also specify the Value.

18. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 18 Business Banking Reports webcast 1. Wire Transfers – specific company The results show detailed activity of wires sent from this company, including the initiator and approver (which can be helpful when troubleshooting). Sample Reports If you don’t enter a title, the report says “Query Results: Not Specified”.

19. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 19 Business Banking Reports webcast 2. Monthly Bad Logins WHY? for security purposes Enter the month in the date range fields. Select “bad login” and leave “All Fields” selected since we want ALL bad logins across all companies. Sample Reports Hint when selecting a date range: check the dates listed in the dropdown to see the first and last dates of activity for the desired month.

20. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 20 Business Banking Reports webcast 2. Monthly Bad Logins A title was entered on the report generation screen, which appears here. The system helps you troubleshoot by giving the reason for the bad login attempt. Sample Reports

21. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 21 Business Banking Reports webcast 3. Weekly Stop Payments WHY? to cross-reference internal records and ensure that the business signed the form, if you require a physical signature. Select a week from the dropdown. Choose “add stop payment” and leave “All Fields” selected. Sample Reports

22. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 22 Business Banking Reports webcast 3. Weekly Stop Payments Remember that you can also choose to download this report into Excel and sort by customer. Sample Reports

23. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 23 Business Banking Reports webcast Analyze Log Reporting This report is accessed at the bottom of the Customer Activity Reporting screen. 1.Choose the week (dates are the same as for the Activity Report) 2.Click on Submit.

24. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 24 Business Banking Reports webcast Ordered from most common transaction to least. Last column is total number. Clicking on a specific day breaks activity down by hour. Bottom gives valuable summary information. Analyze Log Reporting

25. FI Admin Platform: Financial Institution Activity

26. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 26 Business Banking Reports webcast Financial Institution Activity Who should have access to this report? FI Administrators responsible for tracking or troubleshooting other FI Administrators’ activities Financial Institution Activity: Generates reports on activity by the FI administrators within the administrative platform. Access the FI Admin Platform, then choose Billing & Reporting, and the select Financial Institution Activity.

27. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 27 Business Banking Reports webcast Note that this report FORMAT is identical to the Customer Activity Report format. Quadrant I Quadrant II Financial Institution Activity

28. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 28 Business Banking Reports webcast Quadrant III Quadrant IV Financial Institution Activity

29. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 29 Business Banking Reports webcast The difference in the reports appears in: Step 3: Decide the transaction type(s) to include in the report “WHAT” are you looking for? Select a transaction type from the Transaction Type dropdown box, which is a list of all possible activities an FI administrator can perform in the Admin Platform. The difference is in the Transaction Type options – these are activities that FI administrators do. The best way to get familiar with each type is to take the time to run a report on each type! Quadrant III Financial Institution Activity

30. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 30 Business Banking Reports webcast Sample Reports 1. Number of Customers Set Up WHY? to see how successful the sales force has been. Select “customer added” and leave “All Fields” selected. Notice that you can also search: by customer (to learn “who set this customer up and when”) and by administrator (to learn “what customers did this administrator set up and when”)

31. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 31 Business Banking Reports webcast 1. Number of Customers Set Up The report shows that one business was set up in this time frame. Time to get the sales force rolling! Sample Reports

32. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 32 Business Banking Reports webcast Sample Reports 2. Number of Admins Set Up WHY? to exercise oversight on this Super User-only task. Select “admin added” and leave “All Fields” selected.

33. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 33 Business Banking Reports webcast 2. Number of Admins Set Up The high number of new administrators may indicate a red flag (based on the size of your financial institution). Sample Reports

34. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 34 Business Banking Reports webcast 3. Customer Locked Out WHY? to troubleshoot a situation where a business calls and says they are locked out as of this week. Select Current Week as the date. Choose “customer locked out” with Field to Search of “customer”. Then input the company ID in the Value field. Sample Reports

35. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 35 Business Banking Reports webcast You see that administrator “jlong” locked this customer out on 10/11/2006. Sample Reports 3. Customer Locked Out

36. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 36 Business Banking Reports webcast Analyze Log Reporting is identical for the Financial Institution Activity reporting. 1.Choose the week (dates are the same as for the Activity Report) 2.Click on Submit Analyze Log Reporting

37. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 37 Business Banking Reports webcast Features are the same for both analysis reports: Ordered from most- common transaction to least. Last column is total number. Clicking on a specific day breaks activity down by hour. Bottom gives valuable summary information. Analyze Log Reporting

38. FI Admin Platform: Billing Report and Segmentation

39. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 39 Business Banking Reports webcast Billing Report and Segmentation Who should have access to this report? FI Administrators responsible for billing commercial clients for Business Banking services. Billing Report and Segmentation: Segment businesses and run billing reports for services and activities. Access the FI Admin Platform, then choose Billing & Reporting, and then click Billing Report and Segmentation.

40. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 40 Business Banking Reports webcast Overview of the Billing Report Module The Billing Report module provides your financial institution with the necessary tools to streamline your Business Banking client billing process. Upon each scheduled run, the Report Module will produce a Company Profile and Company Summary report in an easy-to- use text file. Company Profile report may be used to bill for accounts and services enabled for each company. The report will include account number to bill, last active date, number of users, number of accounts enabled, and listing of banking services enabled (e.g. ACH, Wires, ARP, etc.). Company Summary report may be used for transaction based billing. The summary report will provide the total number of transactions initiated by each company (e.g. number of Book Transfers, ACH Transactions, Wire Transfers, etc.).

41. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 41 Business Banking Reports webcast Overview of the Billing Report Module Managing client segments and billing methods for each company is simple with the Company Segmentation tool. Your financial institution may define unique segments for companies enabled on the product (for example, Small Business, Mid-Size Business, Promotion Pricing, Mid-Month Billing Cycle …). Each billing report may be designed to include all segments or just those appropriate for your billing cycles.

42. Billing Report and Segmentation: Manage Segments

43. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 43 Business Banking Reports webcast Create Your Segments Your financial institution may categorize different customers into segments for billing purposes; for example, Small Business, Mid-Size Business, Promotion Pricing, Mid- Month Billing Cycle. Each billing report may be designed to include all segments or just those appropriate for your billing cycles. The first step is to establish the segments; the Manage Company Segments page allows users to add, update, or delete Company Segments. To add a new segment: 1.Select New Segment from the dropdown. 2.Enter Segment Name. 3.Enter Segment Description (required). 4.Click Add. Note: a segment can not be deleted if it is still defined to a billing schedule (discussed later).

44. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 44 Business Banking Reports webcast The second step is to link companies to the desired segments, based on financial institution determined criteria. The Manage Company / Segment Relationship page helps users manage the relationship between companies and financial institution defined segments. The Default segment automatically displays and contains all companies. Your financial institution may copy companies from this default segment into other segments (such as the Basic Services segment). To copy a company or group thereof into another segment (e.g. Basic Services): 1.Select Default in the Select Segment dropdown. 2.Check the Select box next to desired companies. Manage Company/Segment Relationships

45. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 45 Business Banking Reports webcast Manage Company/Segment Relationships 3.Select Copy to Segment. 4.Choose the target segment from the dropdown (e.g. “Basic Services). 5.Click OK on the confirmation pop-up (not shown here).  Companies can only be copied from the Default segment--Move and Delete are not valid options for the Default segment. Companies are removed from the Default segment only if they are deleted in Customer Maintenance.  Companies can be assigned to multiple segments utilizing the Copy command.

46. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 46 Business Banking Reports webcast Manage Company/Segment Relationships  A company can be moved from any segment other than Default into a new one.  Note that your financial institution may Delete a company from any segment other than Default. To move a company or group thereof into another segment: 1.Select the current segment in the Select Segment dropdown at the top. 2.Check the Select box next to desired companies. 3.Select Move to Segment. 4.Choose the target segment. 5.Click OK on the confirmation pop- up.

47. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 47 Business Banking Reports webcast Your financial institution has the ability to update a particular company’s segment designation by going to Customer Maintenance (under the Maintenance menu in the Admin Platform). Customer Maintenance – Company Segments

48. Billing Report and Segmentation: Billing Schedules

49. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 49 Business Banking Reports webcast View Schedules The View Schedules page provides a list of billing schedules and the detailed parameters associated with the schedules. Note the ability to edit and delete existing billing schedules. To add a new schedule, go to Manage Billing Schedules.

50. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 50 Business Banking Reports webcast Manage Billing Schedules To add a new schedule: 1.Select New Schedule from the dropdown at the top. 2.Enter a schedule name. 3.Select a frequency option of Weekly, Monthly, Twice Monthly, or Single Request (required). 4.Define the specific day you want the billing schedule to process (required). 5.For Single Request (ad hoc) schedules, the date range can not exceed 42 calendar days (in the past or in the future). Billing reports run seven (7) days a week, so weekly frequency options include Saturday and Sunday.

51. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 51 Business Banking Reports webcast Manage Billing Schedules To add a new schedule: 6.Select a segment or segments that will be defined for this billing schedule. 7.Click Add. Clicking on a segment name link opens a pop-up window that includes all of the companies that are defined to that segment.

52. Billing Report and Segmentation: View Reports

53. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 53 Business Banking Reports webcast View Reports The View Reports screen provides a list of billing reports, date and time the reports were created. Here your financial institution can download the Company Profile and Company Summary reports. To do so, click on the Company Profile image or the Company Summary image.

54. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 54 Business Banking Reports webcast View Reports Company Profile report may be used to bill for accounts and services enabled for each company. The report will include account number to bill, last active date, number of users, number accounts enabled, and listing of banking services enabled (e.g. ACH, Wires, ARP, etc.). Company Summary report may be used for transaction based billing. The summary report will provide the total number of transactions initiated by each company (e.g. number of Book Transfers, ACH Transactions, Wire Transfers, etc.).

55. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 55 Business Banking Reports webcast Reporting Logic The Company Summary report includes transactions for the entire billing period, regardless of when companies or segments were added to the billing schedule. For example, if a Company Segment was added to a monthly billing schedule on the last day of the month, the Company Summary report will report on transactions for the entire month. Billing schedules created in mid-cycle will report transactions for the entire period. For example, if a monthly schedule is created on the 15th and its frequency detail is defined as the 30th, the start date for reporting data will be either the 31st of the previous month or the 1st of the current month (if the previous month does not have 31 days). Companies deleted in Customer Maintenance in mid-cycle will still have their transactions reported, and the Company Profile report will reflect the date the company was deleted.

56. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 56 Business Banking Reports webcast Reporting Logic Company Profile information is based on company parameters that are defined as of the last processing day of the billing schedule. For example, if a company's profile is modified on the last day of the month and the billing schedule is month-end, the Company Profile report will reflect the modified parameters. Regardless of the number of segments a company is defined for within a single billing schedule, the company will only be reported once. The Billing Report module will automatically run Company Profile and Summary reports at month-end containing usage data of all companies enabled on Business Banking. These reports are intended to assist in reconciling your Intuit Financial Services Business Banking invoice.

57. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 57 Business Banking Reports webcast Report Format For each billing schedule, a Company Profile and Company Summary report will be created in an Excel format: –The default file name will be Company Profile Report MM-DD-YY.xls –The default file name will be Company Summary Report MM-DD-YY.xls –A pop-up window will display with the options of Open, Save, or Cancel. Each line has one record per line and each record represents data from one commercial client. The individual data in each line is separated with a pipe as the delimiter. Files contain industry standard TMA Service Codes (when applicable) for mapping to your account analysis systems. Refer to the online Help menu or the User Guide for file specifications.

58. Customer Platform: Activity Reports

59. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 59 Business Banking Reports webcast Who should have access to this report? The Company Administrator and whomever else they wish (for tracking and troubleshooting). Activity Reporting Administration - Activity Reports: Generates reports analyzing usage and activity patterns of all employees at a company. Access the Customer Platform, then choose Administration and Activity Reporting.

60. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 60 Business Banking Reports webcast Note that this report FORMAT is identical to report formats on the FI Admin Platform. This will make it very easy for you to help customers create reports! Quadrant II Quadrant I Activity Reporting

61. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 61 Business Banking Reports webcast Quadrant IV Note that the Analyze Logs section does not display on the Customer Platform. Quadrant III Activity Reporting Intuit Financial Services recommends advising your customers to download an All Activities report every month.

62. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 62 Business Banking Reports webcast Step 3: Decide the transaction type(s) to include in the report “WHAT” are you looking for? Select a transaction type from the Transaction Type dropdown box, which is a list of all possible activities an user (at this company only!) can perform in the Customer Platform. This Customer Platform Activity report has the same Transaction Types as the FI Admin Platform Customer Activity Report. Quadrant III Activity Reporting *Your customers can also use the wildcard feature! Let them know they can replace any unknown data with an asterisk (*).

63. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 63 Business Banking Reports webcast 1. Account Transfers WHY? The company administrator wants to determine which employee initiated a transfer for $5000.00. You (as the company administrator) know the amount of the transfer so you can restrict the report to show transfers of that amount. Sample Reports

64. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 64 Business Banking Reports webcast 1. Account Transfers The report tells the company administrator that “admin” made this transfer. Sample Reports

65. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 65 Business Banking Reports webcast 2. Account Exports WHY? The company administrator wants to make sure the designated employee is exporting account information as requested. Your (the company administrator’s) employee “admin” is the one supposed to export account information, so you want to look for him specifically. Enter the desired date range. Sample Reports

66. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 66 Business Banking Reports webcast 2. Account Exports The report tells the company administrator that “admin” is indeed exporting account information as he should. Sample Reports

67. Customer Platform: Balance Reporting

68. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 68 Business Banking Reports webcast Balance Reporting Create Reports: Lets the user create report definitions, specifying which accounts and what types of transactions will be included in each report. Run Selected Report: Displays a filtered version of the Account Summary page based on the report definition. Balance Reporting – Create Reports/Run Selected Reports: Create and run reports on account activity and balances.

69. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 69 Business Banking Reports webcast Balance Reporting - Create Reports Create Reports: 1. Click on Balance Reporting, then Create Reports. 2. Click on New to create a new report, or select an existing report from the dropdown. 3. Select the accounts to include in the report. 4. Select the transaction categories to include. Hint: The transaction categories that display are dependent on the host. In general, online interfaces allow the business user to see 10 transaction categories (five debit and five credit options), whereas batch interfaces show two (debit and credit).

70. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 70 Business Banking Reports webcast Here is an example of the Create Reports screen for a financial institution whose host provides all 10 BAI transactions categories through the interface. Balance Reporting - Create Reports

71. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 71 Business Banking Reports webcast Create Reports: 5. Give the report a name (appear in the dropdown when running a report, no spaces allowed) and a title (which will appear across the top of the report). 6. Check the Favorite Reports checkbox to make this report the default when you go to Account Summary. 7. Click on Add. Add – adds the new report Update – saves changes made to an existing report Delete – deletes this report Reset – clears the form in order to start over Balance Reporting - Create Reports

72. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 72 Business Banking Reports webcast 1.Choose Run Selected Report. 2.Select a report name (as designed in Create Reports) from dropdown menu. Balance Reporting - Run Selected Report

73. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 73 Business Banking Reports webcast An overview displays of the accounts you selected in the report. To view the Account Details screen for a particular account, click on the description (shown in red). The report title designated on the Create screen displays at the top. Balance Reporting – Modified Account Summary

74. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 74 Business Banking Reports webcast The top half of the Account Details screen gives the transaction register. Balance Reporting – Account Details

75. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 75 Business Banking Reports webcast Note: Because the Available Transaction Categories depend on the host (core processor), we only show one sample here. Your best bet is to go to your system and see what options you have! Options on the bottom half of Account Details allow the customer to: jump to another Account Details screen adjust the date range adjust the available transaction categories export the transactions Balance Reporting – Account Details

76. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 76 Business Banking Reports webcast Download an “All Activities” report at the end of every month for both Customer Activity Reporting and Financial Institution Activity reporting. We recommend you advise your customers to do the same with their reporting system. Check the user’s guide for more details on how to run a complex query, including using wildcards (*) and the operators. All three activity report generation screens look identical and work in the same way. The difference is in the Transaction Types. Key Points

77. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 77 Business Banking Reports webcast Main objective: Understand how to run all the Business Banking reports within the Admin and Customer Platforms. The specific reports we covered: FI Admin Platform Customer Activity Reporting: Tracks activities your business clients perform within the Customer Platform. This report includes Analyze Log Reporting. Financial Institution Activity: Tracks activities your FI administrators perform within the Admin Platform. This report includes Analyze Log Reporting. Billing Report and Segmentation: Group your business clients into desired segments, create billing schedules, and download billing reports. Customer Platform Activity Reports: Tracks activities by employees at the company. Balance Reporting: Create and run reports on account balances and activity. Recap of Objectives

78. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 78 Business Banking Reports webcast Questions? Pause the webcast to jot down your question(s), then email them within 2 business days after the webcast to ifsuniversity@intuit.com.

79. © 2010 Intuit. May not be reproduced in whole or in part without written permission. p 79 Business Banking Reports webcast Webcast Survey Hang on… we’re almost done! Please take a minute to complete the webcast survey at http://www.customersat3.com/csc/SatisfactionSurvey When you close this webcast recording, a new browser window will open with the survey. You’ll select “Business Banking” and “Reports” from the dropdowns on the survey. Your feedback is valuable to us! Please let us know:  if this webcast provided valuable information to you  how the trainer presented the material