1. 111 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07 ACADEMY CONFERENCE 2003 EDUCATING TOMORROW’S NETWORKING PROFESSIONALS. Session CNAP 07 © 2003 Cisco Systems, Inc. All rights reserved.

2. 2 Session CNAP 07 New Academy Community Features SESSION: CNAP ?? BILL FREY

3. 333 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07 Agenda Audience New Platform Features Personalization Organization and Structure Demonstration Questions and Feedback Session CNAP 07 © 2003 Cisco Systems, Inc. All rights reserved.

4. 444 Session CNAP 07 Distinct Audiences Community Instructors Academy Management (Administrators) Academy Management (Administrators) Alumni Students (2004) Private Community Groups

5. 555 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07 New Community Platform Community Home Page customized to the individual Improved organization of message boards, discussions Ability to have private message boards, web pages, chats Mini-sites within the community (CCNA, CCNP) Non-English language templates (2004) Session CNAP 07 © 2003 Cisco Systems, Inc. All rights reserved.

6. 666 Session CNAP 07 Dynamically Displays YOUR Community… Instructors within AsiaPac see global and theater-specific boards Roles from Academy Mgmt have their own area to discuss; CATC’s Alumni within AsiaPac see global, theater- specific and qualified curriculum boards Session CNAP 07 © 2003 Cisco Systems, Inc. All rights reserved.

7. 777 Session CNAP 07 …Based on YOUR Profile Roles, Theater, Curriculum (for Alumni)

8. 888 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07 Community Personalized to You “New” Messages Unique to the Individual Are Flagged Subscriptions, Alerts, Personalized Message Center

9. 999 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07 Community Delivered to You Subscription Options Message Center

10. 10 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07 Community Messaging See Who’s Online Send Your Colleagues a Message

11. 11 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07 Overview of Community Organization Close Up

12. 12 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07 Instructor News and Views

13. 13 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07 Online Assessments

14. 14 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07 Alumni Message Boards

15. 15 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07 Community Management and Programming Message boards are monitored by Cisco Staff and instructors Community “Hosts” answer questions, facilitate discussions and guide users in the community Chat Events will feature subject experts

16. 16 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07 Time for a Demonstration Sit back and relax We’ll have time for questions in just a few minutes

17. Q AND A 17 © 2003 Cisco Systems, Inc. All rights reserved. Presentation_ID

18. 18 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07 For Additional Information or Questions, Contact Sylvia Marino Online Community Manager Contact Information: Smarino@cisco.com AIM: sylmarino

19. 19 © 2003 Cisco Systems, Inc. All rights reserved. Session CNAP 07