1. State of Florida Emergency Support Function 6 1 EMERGENCY SUPPORT FUNCTION 6 - MASS CARE & EMERGENCY ASSISTANCE “Your Role at the State Emergency Operations Center” A Self Study Course

2. State of Florida Emergency Support Function 6 2 Course Modules  Module 1 – ESF 6 in the State Plan Module 2 – ESF 6 procedures  Module 3 – Position Task Books  Module 4 – Online tutorial

3. State of Florida Emergency Support Function 6 3 Module 2 ESF 6 procedures Reference: ESF 6 Standard Operating Guidelines (SOG)

4. ESF 6 CEMP Annex ESF 6 SOG ESF 6 Job Aids ESF 6 Position Task Books The ESF 6 CEMP Annex describes “the framework through which a jurisdiction’s departments and agencies, the private sector, not-for-profit and voluntary organizations, and other NGOs coordinate and execute the common emergency management strategies. The actions described in the Support Annexes apply to nearly every type of emergency. Each Support Annex identifies a coordinating agency and cooperating agencies. In some instances, two departments or agencies share coordinating agency responsibilities.” Source: CPG 101 “Standard operating procedures or operating manuals are complete reference documents that provide the purpose, authorities, duration, and details for the preferred method for performing a single function or a number of interrelated functions in a uniform manner.” Source: CPG 101 “Job aids are checklists or other materials that help users perform a task.” Source: CPG 101 Comprehensive Preparedness Guide (CPG) 101 - Developing and maintaining State, Territorial, Tribal and Local emergency plans, March 2009, FEMA Position Task Books describe and identify all the basic tasks a person holding the position should be able to perform properly. Source: NIMS Qualifications Process Guide

5. State of Florida Emergency Support Function 6 5 State Emergency Operations Center (EOC)

6. SERT Chain of Command

7. State ESF 6 Organization Human Services Branch Multi-Agency Feeding Task Force You will be assigned to work in one of these two positions

8. State of Florida Emergency Support Function 6 8 Operations Plan Unit  An Operation/Plans Unit Leader is designated for each shift when required and is responsible to the Emergency Support Function #6 Supervisor. The Operation/Plans Unit Leader prepares the daily Incident Action Plan, monitors and updates assigned missions, orders resources, updates the shelter database and maintains the status of resources deployed to field kitchens in the disaster area. When required, the Operation/Plans Unit Leader is assigned an Operations/Plans Unit manager to assist in completion of required tasks. Operations/Plans Unit Leader Operations/Plans Manager

9. State of Florida Emergency Support Function 6 9 Information Unit  An Information Unit Leader is designated for each shift when required and is responsible to the Emergency Support Function #6 Supervisor. The Information Unit Leader prepares required situation reports, briefing slides, meal count reports, comfort station reports and shower reports, as well as the dissemination of information to ESF 6 support agencies and others as needed. The Information Unit Leader is also responsible for updating the State Resource Management Network. When required, the Information Unit Leader is assigned an Information Unit manager to assist in completion of required tasks. Information Unit Leader Information Unit Manager

10. State of Florida Emergency Support Function 6 10 Role of ESF 6  COORDINATE actions of: Supporting Voluntary agencies Supporting State agencies Counties  REPORT on: Status of Shelters Meal Counts Feeding sites

11. State of Florida Emergency Support Function 6 11 ESF 6 Functional Areas  Mission Tracking  Shelter Management  Reporting  Liaisons

12. State of Florida Emergency Support Function 6 12 Mission Tracking  Objective - respond to all missions assigned to ESF 6 Monitor mission tracking software Refer assigned missions to appropriate agency Enter responses to assigned missions  Make coordination necessary to complete the mission

13. State of Florida Emergency Support Function 6 13 Shelter Management function  Objective - collect and report information on: Number of open shelters Shelter population, by county  Maintain shelter database

14. State of Florida Emergency Support Function 6 14 ESF 6 liaisons  American Red Cross  Salvation Army  Southern Baptist Conference  Department of Education  Department of Elder Affairs  Agency for Workforce innovation  State Disability Coordinator

15. State of Florida Emergency Support Function 6 15 Reporting function  ESF 6 Situation report  Meal Count report  Shelter information  Comfort Station & fixed feeding report  Kitchen Status report  Shower Status Report

16. State of Florida Emergency Support Function 6 16 Tracking Shower Requests

17. State of Florida Emergency Support Function 6 17 Tracking Kitchen Resources

18. State of Florida Emergency Support Function 6 18 ESF 6 logistics support  Field Kitchens  Comfort Stations  ARC & TSA direct support  Shower units

19. State of Florida Emergency Support Function 6 19 ESF #6 Incident Action Plan  The Emergency Support Function #6 Incident Action Plan is posted and updated daily on the whiteboard in the Emergency Support Function #6 room. The plan shows incident staffing, objectives, meeting schedules and other relevant operational information for the day. Everyone at the State Emergency Operations Center working within or in support of Emergency Support Function #6 should read the Plan upon arrival.

20. State of Florida Emergency Support Function 6 20 Incident Action Plan

21. State of Florida Emergency Support Function 6 21 EOC Activation Levels  Level 1: Full scale activation of State Emergency Response Team. In a full- scale activation, all primary and support agencies under the state plan are notified.  Level 2: Partial activation of State Emergency Response Team. This is a limited agency activation.  Level 3: Monitoring.

22. State of Florida Emergency Support Function 6 22 ESF 6 Coordination Activities  State Emergency Response Team Briefings - The State Emergency Operations Center when activated to Level one conducts a morning and afternoon brief.  Human Services Branch - Coordination by Emergency Support Function #6 with the State Emergency Response Team is normally done through the Human Services Branch.

23. State of Florida Emergency Support Function 6 23 ESF 6 Coordination Activities (cont)  Meetings – Meetings are an important process of coordination within the State Emergency Operations Center. The Supervisor will designate in the Incident Action Plan which meetings to attend and who from Emergency Support Function #6 will attend.  Conference calls - Conference calls are an important process for coordination with stakeholders outside the State Emergency Operations Center.

24. State of Florida Emergency Support Function 6 24 ESF 6 Coordination Activities (cont)  State Agency representatives – Agency representatives attend the twice daily State Emergency Response Team briefings and remain in the State Emergency Operations Center if required to actively coordinate missions assigned to their respective agency.  Non-governmental Agency Liaisons – The non-governmental agencies provide the bulk of the resources for Emergency Support Function #6 activities during a disaster.

25. State of Florida Emergency Support Function 6 25 ESF 6 Coordination Activities (cont)  Federal Agency representatives – During disasters that may require federal assistance representatives from the Federal Emergency Management Agency (FEMA) and other federal agencies are assigned to the State Emergency Operations Center to work alongside their state counterparts.  Vendor Coordination. – Private vendors providing significant resources for the disaster normally provide representatives at the State Emergency Operations Center.

26. State of Florida Emergency Support Function 6 26 EOC staffing  Emergency Support Function #6 is staffed with a morning and afternoon shift.  Shift hours depend on whether the Emergency Support Function is fully or partially staffed: Fully staffed – Morning shift from 0700-1330. Afternoon shift from 1300-1900. Partially staffed – Morning shift from 0800- 1300. Afternoon shift from 1200-1700.

27. State of Florida Emergency Support Function 6 27 Module 2 Summary  ESF 6 plays a specific role at the State EOC: Coordination Reporting  You will serve at the EOC in one of two positions: Operations/Plans Unit Manager Information unit Manager

28. State of Florida Emergency Support Function 6 28 Go on to Module 3  Module 1 – ESF 6 in the State Plan  Module 2 – ESF 6 procedures Module 3 – Position Task Books  Module 4 – Online tutorial