1. NLP Logical Levels
Robert Dilts

2. Logical Levels
Robert Dilts offers an invaluable description of the different levels we operate at
He calls them neurological levels ~ these consist of
Where & when ~ Environment
What ~ Behaviour
How ~ Capability
Why ~ Beliefs & Values
Who ~ Identity

3. Environment Our surroundings Who we are with Our family Resources
Home environment
Work environment

4. Behaviour This includes individual and organisational behaviours
This level is about single actions taken by anyone of us or by an organisation
Examples are individuals making decisions or interviewing; Organisations might restructure or develop an advertising campaign

5. Capability Capability implies skills
Without the right skills and individual would not interview very well
An organisation may attempt restructuring but fail due to the lack of capability
You all have capabilities in all aspects of your lives

6. Beliefs and Values
This is the level of what we believe to be true and important in our lives
Guiding principles
All our decisions are made based on our beliefs and values
These form the basis of who we are ~ our identity

7. Identity Identity is your sense of self, your core beliefs and values
Who you are and your mission in life
Organisations and companies develop identities
These may be based on the beliefs and values of the founders e.g. Richard Branson and Virgin

8. Identity This is who we are as ~ Individuals Professionals Children
Parents
Friends
citizens

9. Having an Awareness
Helps to recognise at which level the person is operating at
You can learn a lot by just listening not only to what people say but how they say it.
‘I can’t do that here ~ IDENTITIY
I can’t do that here ~ BELIEF
I can’t do that here ~ CAPABILITY
I can’t do that here ~ BEHAVIOUR
I can’t do that here ~ ENVIRONMENT