1. departement IBGE - BIM 1 Impel Copenhagen 8+9/09/2005 Brussels Institute for the Management of the Environment Jean-Pierre Janssens Director Head of division Inspection & Eco management Tel 02/ 775 75 01 Fax 02/ 775 75 05 www.ibgebim.be Indicator of Performance - The Inspectorate Gulledelle 100 1200 Brussels BELGIUM

2. departement IBGE - BIM 2 Role of the inspectorate for management of the environment reactions impact state Pressure -nuisances -pollutions Drivers -enterprises -other industrial act. (demolition, …) Inspections # inspected enterprises, # treated files complaints troubles (eventually via politics) Particular problems ( - expositions - observations -> monitoring - awareness) Neg. pressure of installations or of non-conform situations Indicator of performance measuring the pressure on the environment avoided thanks to the work of the inspectorate # treaded complaints

3. departement IBGE - BIM 3 Reactions: Activity of the inspectorate Inputs:resources (human and financial) Activities: actions (inspections, follow-up of files) Outputs: results ( prosecution reports, warnings, administrative fines) Impacts: change as a result of activities and their outputs

4. departement IBGE - BIM 4 Indicator of performance: IMPACT = Change as a result of the activity of inspection and his output  ( negative pressure of non conform installations) = positive effect of the activity of inspection Mold into a mathematical formula (Indicator evolves in time) in absence of the work of the inspectorate in presence of the work of the inspectorate “-”

5. departement IBGE - BIM 5 Neg. pressure of a non – conform situation f ( gravity of the infraction) –Administrative -> O (regularization) –Technical -> importance of trespassing the norm -> multiples environmental concerned domains f ( duration) -> stop the trespassing ( not only to notice but to stop) -> need a certain time to achieve conformity (condoning) (opening -> closing of files)  complex exercise  need for a more easy set of performance indicators

6. departement IBGE - BIM 6 Parameters that influence the quality Inputs : resources Activities: actions (inspections) Outputs: results of observations Impacts: real changes Structure Organization Inspectors Inspections Legal framework - easier - more stable Indicator of performance complex and changeable

7. departement IBGE - BIM 7 Parameters that influence the quality: Work conditions Resources: –Human: sufficient and qualified inspectors (min criteria ?) –Financial: budget needed for : »Sampling + analysis »On site measurements »To realize external studies (expertise) Existing environmental legislation / permitting system –> has to be enforceable »Clear and feasible technical requirements »Need for administrative enforcement tools »Need for criminal law enforcement tools Inspection tools

8. departement IBGE - BIM 8 Parameters that influence the quality: Strategy and working methods Definition inspection philosophy –Compliance checking –Compliance promoting Inspection strategy –Integrated inspections single inspections –With on site visit -> drive by inspection -> in depth inspection –Without on site visit -> self monitoring data -> via external experts minimum criteria ?

9. departement IBGE - BIM 9 Parameters that influence the quality: Strategy and working methods Problem analysis and priority setting –Well developed and regular updated DB of all potentially polluting installations / delivered permits (conditions) –Effective use of the available resources Reactive preventive inspection Frequency related performance related –5 yrs inspection plan –1yr inspection plan Well defined targets (minimum standards?)

10. departement IBGE - BIM 10 Parameters that influence the quality Protocols and working instructions --->standardizing between different inspectors –Administrative protocols (follow up) ex.report content on site visit –Technical protocols (check list on site inspector methodology) –Judicial protocols – sanctioning strategy (condoning) need for an inspectors vademecum Need for on the job training. -> minimum number of hours of training  internal and external training? Evaluation: –well developed DB for the administrative follow up of the inspectors individual -->file collective -->statistics level inspection body –need for a quality assurance »annual reporting »regular external audit (?) Coordination between different competent inspection bodies if it is the case.