1. www.mercer.com Mercer Benefits Survey 13 th May 2010 Godelieve Kroonenberg

2. 1 Mercer Agenda – Mercer’s Benefits Survey (APAC)  IPS Benefits Survey (APAC)  Mercer BenefitsMonitor  Marketing resources  Q&A

3. Benefits Survey Mercer BenefitsMonitor

4. 3 Mercer Differences between TRS and Benefits Survey  TRS – Benefits portion in TRS is not very detailed – Data captured is for valuation purpose (Comp 5)  Benefits Survey – Benefits data is very comprehensive and detailed – Data captured is used to capture prevalence and benefits policies

5. 4 Mercer About Mercer’s Benefits Survey  Comprehensive benefits survey conducted in each of 15 APAC countries  Survey DCK is customized to suit the local market conditions Australia China Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan Philippines Singapore South Korea Taiwan Thailand Vietnam  Survey conducted twice annually 2010Australia/ New Zealand ChinaAll other countries Data Submission Deadline 26-Apr-1015-Jun-10 (1 st tier ciities)* 10-May-10 (Tian Jin)** 30-Apr-10 Data Delivery Date 25-Jun-1030-Sep-1031-Jul-10 20102 nd Cycle (All countries excluding Australia and New Zealand) Data Submission Deadline 29-Oct-10 Data Delivery Date31-Jan-11 Second Cycle * China 1st tier cities – Beijing, Shanghai, Guangzhou and Shenzhen ** With the exception of Tian Jin, there is no fixed schedule for submitting data for China’s second tier cities. First Cycle * China 1 st tier cities – Beijing, Shanghai, Guangzhou and Shenzhen ** With the exception of Tian Jin, there is no fixed schedule for submitting data for China’s second tier cities.

6. 5 Mercer Data Collection Kit (DCK)  Australia and New Zealand – Online DCK – Information is sent out through pipeline  The rest of APAC (13 countries) – DCK is in excel format – DCK is sent out to clients through pipeline

7. 6 Mercer Benefits Survey deliverables  Benefits survey reports are packaged and delivered via Mercer BenefitsMonitor (MBM)  MBM is sold by country (or cities in the case of China)  Membership is one year beginning from the date of given access  MBM is a rolling database and is updated twice yearly – Jan and July.  Clients are able to submit data outside of the data survey cycle – Data will then be updated in MBM in the next scheduled upload.  Clients may choose to get access to MBM – Upon data submission OR – When their data is uploaded according to the survey schedule  Clients can access MBM via their iMercer account once access has been granted

8. 7 Mercer Benefits Survey deliverables Comparing 2008 and 2009/2010 onwards 2009 / 2010 Benefits reports now packaged and sold as subscriptions in Mercer BenefitsMonitor - Standard subscription - Premium subscription 2008 Benefits reports traditionally sold as individual reports - Benefits Practice Report (BPR) + Spotlight - Benefits Benchmark Report (BBR) - Detailed Benefits Benchmark Report (DBBR)

9. 8 Mercer MBM: Subscription packages and pricing Standard Subscription This subscription package includes: – Spotlight on Benefits Report – Access to aggregated reports (BPR) of ‘All Industries’ peer group Premium Subscription This subscription package includes: – Spotlight on Benefits Report – Access to aggregated report (BPR) of ‘All Industries’ peer group – Access to aggregated report (BPR) of one available industry peer group^ – 1 custom peer group* of either an aggregated (BPR) OR side by side (DBR) report ^availability may differ by country *peer group to be approved by Mercer Additional customized peer groups will be charged at USD 600 per peer group Additional passwords will be charged at USD 300 per password Local clients: 1 password Regional clients: 1 access per country subscribed and one regional access Global clients: unlimited access

10. 9 Mercer Mercer BenefitsMonitor: Types of Benefits reports General, high level reports  Trends and statutory updates  PDF  Spotlight Report – Provides an overview of key benefits practice trends in the general market. – Represents all industries – Statutory overview  Benefits Prevalence Report (BPR) – Side by side comparison of your organization’s benefits policies against aggregated statistics of selected peer groups  Detailed Benefits Report (DBR) – Provides exact details of the benefit plans of a custom peer group of choice – Side by side comparison of benefits provided by different employers Specific, detailed reports  Aggregated or side by side comparison of benefits plans  PDF and/or Excel BPR peer group limit: min.12, no limit. DBR peer group limit: min. 8, max 25

11. 10 Mercer About Mercer BenefitsMonitor a user-centered online tool that offers flexible & intuitive features for benefits reporting and analysis Advantages of MBM  One stop source for market & statutory benefits information from 15 APAC countries depending on subscription  Fast & convenient access to data according to the level of detail required  Run analysis versus standard and custom defined ‘peer groups’ – easily benchmark against competitors of choice  Indefinite number of reports can be generated

12. 11 Mercer Mercer BenefitsMonitor: Other features to look out for!  Global Benefits Legislative Updates (GBLU) – Updated monthly  Benefits Plans Around the World (BPAW) – Updated twice yearly  Benefits Newsletter – Updated quarterly  Snapshot survey / Quick Poll results

13. 12 Mercer Pricing (in USD) *Pricing listed is per country (or city for China). *Non-benefits participant pays twice the above stated amount MBM (full benefits reports)StandardPremium TRSNon-TRSTRSNon-TRS Australia or New Zealand1000 1750 All other countries1000125017502500

14. 13 Mercer Demo video

15. 14 Mercer Summary  Benefits survey is a data collection process  Benefits report delivery is done through Mercer BenefitsMonitor  Reports sold should only be referred to as MBM Standard/Premium subscription – Should not be referred to as Asia Pacific Benefits Survey or Asia Benefits Survey

16. Marketing Resources

17. 16 Mercer Sites where you can find benefits sales information Mercer Link http://home.mercer.com/IPS/Prod_Info/benefits/BenefitsMonitor_APAC.a sp  Contains marketing materials for consultants  All Mercer.com users have access to MBM via the link iMercer http://www.imercer.com/content/asia/mbm.aspx Information on MBM  MBM link for clients’ access

18. 17 Mercer Marketing Resources – Benefits Cheat sheet (New!) – Compendium of Benefits survey by country or Asia Pacific (with participant list, table of contents etc) (New!) – Benefits and MBM Brochure – MBM Flyer – Powerpoint presentation on Introducing MBM – PDF of ‘Introducing MBM’ – Sample reports – Launch of MBM PPT with screenshots (for events) – MBM Clip/Demo – Point of View articles – Press releases – Mercerlink  Consultant User Guide  Client User Guide  Client and Consultant FAQs – Training – Webinars – Guide to filling DCKs

19. Q&A

20. 19 Mercer ?