1. SILS Students General Satisfaction Survey: December 2008 Presented to the SILS Faculty, Staff, and Administration by Laura Westmoreland, ILSSA President December 5, 2008

2. Objectives of the Survey Snapshot Not intended to provide comprehensive overview of sentiments of students regarding the program Pinpoint issues that need to be explored further with more in-depth assessment tools

3. What you’ll see today Selected results ◦ Based on time to analyze ◦ Particularly significant findings More extensive report to follow

4. The Respondents 155 Total Respondents 41% indicated that they started this Fall

5. Faculty’s Knowledge and Currency in the Field Very Satisfied39% Satisfied46% Neither Satisfied nor Dissatisfied 4% Dissatisfied2% Very Dissatisfied0%

6. Overall Satisfaction with Curriculum – Breadth and Depth Very Satisfied10% Satisfied44% Neither Satisfied nor Dissatisfied 24% Dissatisfied17% Very Dissatisfied4% Don’t Know/Not Applicable 1%

7. Overall Quality of Teaching of All Instructors Very Satisfied14% Satisfied61% Neither Satisfied nor Dissatisfied 19% Dissatisfied4% Very Dissatisfied1% Don’t Know/Not Applicable 1%

8. Q: Do you believe that SILS courses contain an appropriate balance of theoretical information as well as practical information? Yes.42% No, there is too much practice and not enough theory. 4% No, there is too much theory and not enough practice. 40% Don’t Know/Unsure.14%

9. Q: Please indicate your satisfaction with the experiences you have had with your advisor.

10. Q: Based on your experience with faculty, coursework, advisors, and administration in SILS, please indicate your overall satisfaction with your experience in this program.

11. Open-ended Questions Respondents were given the opportunity to provide comments about… ◦ Faculty and/or Curriculum ◦ Staff and/or Administration ◦ Experiences with advisor(s) ◦ “any aspect of SILS” Cumulatively, 201 responses

12. Open-ended Questions: Significant Findings 48 occurrences of positive feedback regarding the faculty, advisors, curriculum, staff and administration, and general satisfaction with SILS 12 occurrences of feedback expressing a desire for LS and IS master’s degrees to be combined / for the option to earn an MSLIS degree

13. Open-ended Questions: Significant Findings 15 occurrences of feedback expressing a desire for more practical coursework 7 occurrences of feedback expressing a desire for more extensive career services from SILS and/or desire for more professional mentoring 16 occurrences of feedback expressing students’ belief that their advisors are/were unresponsive or indifferent

14. Open-ended Questions: Significant Findings 6 occurrences of feedback in which students indicated their advisor left the program and they were never informed

15. Implications Students are generally satisfied with SILS, but there is room for improvement in several areas An extensive analysis of students’ opinions about the depth and breadth of the curriculum should be undertaken Many students desire more practical coursework

16. Implications 14% of respondents indicated they are somewhat dissatisfied, dissatisfied, or very dissatisfied with their overall experience in this program. Extensive analysis of student satisfaction with advisors and the advising process should be undertaken There is an expressed desire to be able to earn an MSLIS.

17. Questions?