1. Kenneth J. Andrews EMP-5179-12-1 Final Exam  Closed book – no ‘cheat sheets’ or other reference material  Translation devices are OK  Duration will be 90 minutes, followed by a 15 minute break  Please read the questions carefully  Please answer the questions thoughtfully and briefly  Clearly written thoughts are the most important assessment criterion  Marks will be posted on the website soon ~ 2-3 weeks  Papers will not be returned

2. Kenneth J. Andrews EMP-5179-12-2 Manufacturing Systems: EMP-5179 Dr. Ken Andrews High Impact Facilitation Fall 2010

3. Kenneth J. Andrews EMP-5179-12-3 Workshop Priorities  Introduce only very practical tools & techniques.  Focus on near-term implementation.  Apply real-world examples & experience.  Make it relevant to your work.  Create a positive learning environment.

4. Kenneth J. Andrews EMP-5179-12-4 Program Overview (Modules & Weeks) 7. Quality at Source 8. Customer Ints. 9. QFD & DFM 10. Teams & Change 11. Term Papers 1. Intro. To Manuf. Systems 2. Lean & JIT 3. Push vs. Pull Process Impr. 4. TQ Tools & Techs. 5. Value Stream Maps 6. Manuf. Metrics 12. Final Exam (Dec 6) There IS Class on Nov 8 No Class on October 11          

5. Kenneth J. Andrews EMP-5179-12-5 The Lean Factory Increased Productivity Reduced WIP Customer Focus Reduced Lead-Time Kanban / Demand Pull Cellular / Flow / TAKT Time Visual Systems/5S Quick Changeover Quality at the source Batch Reduction TeamWork Low Variability Contin. Improvement Value Stream Mapping Customer Driven Waste Reduction JIT Total Quality Right Metrics #2 #3 #7 #5 #3#4 #10 #8#5 #6#7 QFD #9 Critical Elements of the Lean Enterprise

6. Kenneth J. Andrews EMP-5179-12-6 Company Actions: What Can We Do? Fact-based management (Performance Measurement, KPIs) Do you know your competitive position? Do you know your industry best practice? Do you have a balanced scorecard? Do you have a means of monitoring critical inputs and processes?

7. Kenneth J. Andrews EMP-5179-12-7 Company Actions: What Can We Do? Mobilise your people Process focus Visual management Lean manufacturing Six Sigma Teamwork Delegation / Respect / Trust Change manifesto

8. Kenneth J. Andrews EMP-5179-12-8 Your World (Macro View) Customers SuppliersCompetitors Resources Systems & Processes

9. Kenneth J. Andrews EMP-5179-12-9 Manufacturing is More Than Making Things

10. Kenneth J. Andrews EMP-5179-12-10 Remember Your Responsibilities to the Environment