1. Risk Management and Risk indicators working group 16th EPSO conference, Copenhagen, September 17th 2013

2. Pilot survey (may-june 2013) A pilot survey designed with Jooske Vos, tested with 7 member states : - understanding of items, - description of practices, - allowing benchmarking

3. 10 items

4. With participation of EPSO members from: Denmark Sweden Netherlands England Portugal Turkey France  7 answers

5. First results 1. Risk is used as a topic to find out : –Where to inspect (5/7) –What to inspect (7/7) –How to inspect (3/7) 2. What kind of risks –Safety risks for patient (7/7) –Quality risks for medical procedures (4/7) –Financial risks (2/7) –Other risks (4/7) : –organisationnal (absenteism,…) –Patient rights –Social services –Human ressources

6. First results 3. Risks are used as an indicator: –Before selection of inspection locations (6/7) –After having gathered informations about hospital / institution (4/7) –In analyses of findings (5/7) 4. What type of data : –External source (7/7) –Internal source (5/7) –Public data (6/7) –Inspection data (5/7) –Hard data (e.g. financial figures) (4/7) –Quality figures (indicators) (6/7) –Soft data (interview, …) (2/7) –Feeling (3/7)

7. First results 5. methods : –Formal method (3/7) –Informal method (4/7) –Statistic (3/7) –Multicriterion analysis (2/7) –Other (1/7) 6. specific tools ? : –Yes (4/7)  webbased survey, decision cloud, dashboard system, combination of information sources –No (3/7) 7.Implementation of method or tool aim at : - improve the capacity to detect risks (5/7) - improve the preparation inspection by focusing on risky areas (6/7) - just a supplementary tool (2/7)

8. Next steps 1.Refinement of the questionnaire –Addition of an item to inventory the key data 2.Survey among all the EPSO network  Expecting results for Porto meeting in may 2014 3.Bibliography collection and analysis 4.Toward a common definition of risk 5.Analysis of tools and methods 6.Exchange mechanisms