1. Interpersonal Relationships Communication

2. Communication: o The process of creating and exchanging meaning through symbolic interaction.

3. Types of Communication  Verbal  Gestures  Body language/Eye Contact  Tone of voice  Clothing

4. Silent Treatment  Why do we communicate?  How important is communication?  1211 A.D. – “Frederick II, Emperor of Germany, in an attempt to discover the natural "language of God," raised dozens of children in silence. God's preferred language never emerged; the children never spoke any language and all ultimately died in childhood” (van Cleve, 1972).

5. Why We Communicate Physical Needs  Socially isolated people are 4 times more likely to get sick that those with active social circles.  Socially isolated people are 2-3 times more likely to die early.  Divorced men die from heart disease, cancer and strokes at double the rate of married men.  The rate of all types of cancer if five times higher for divorced men and women.

6. Why We Communicate Identity Needs  A person’s sense of identity comes from interactions with others.  Supportive relationship can transform feelings of inadequacy into self respect, and damaging ones can lower self esteem.  Ask Yourself: Are you smart, attractive, talented, mature? How do you know?  Your modes of communication tell others what you think about yourself.

7. Why We Communicate Social Needs  Everyone has a need for pleasure, affection, companionship, escape, relaxation and control. It is through communication that these needs are satisfied.  Relationships of all kinds are so vital that many scientists argue that communication is the primary goal of human existence.

8. Why We Communicate Practical Goals  Instrumental Goals: Getting others to behave in ways we want  Communication skills are a top factor in finding employment opportunities.  General needs are met through communication.

9. Abraham Maslow’s Hierarchy of Needs

10. Communication Is A Process Linear Model

11. Communication Is A Process Transactional Model

12. Problems With Communication  Body Language  Volume  Physiological Problems  Psychological Problems  Noise  Language Barrier

13. Good Speakers vs. Bad Speakers