1. Return on Investment Human CapitalInnovationMarketingDiversity Social Responsibility Value of Employees with Disabilities proLearning innovations 2012 All Rights Reserved 1

2. Recruiting Retention Cost/Benefit proLearning innovations 2012 All Rights Reserved 2 Human Capital

3. Create efficient and effective business processes Develop and implement strategies to attract and retain qualified talent Use technology in new way Introduce & customize new product and services Foster the development of next-generation products and services proLearning innovations 2012 All Rights Reserved 3 Innovation

4. Mirror the market to attract a wider customer base Increase your market share Respond to marketplace needs Lead your market Increase profitability proLearning innovations 2012 All Rights Reserved 4 Marketing

5. Diverse Marketplace Diverse Workplace proLearning innovations 2012 All Rights Reserved 5 Diversity

6. “the first responsibility of business is to make enough profit to cover the costs for the future. If this social responsibility is not met, no other social responsibility can be met.... the proper social responsibility of business.... is to turn a social problem into economic opportunity and economic benefit, into productive capacity, into human competence, into well-paid jobs, and into wealth.” Frontiers of Management, Peter Drucker proLearning innovations 2012 All Rights Reserved 6 Social Responsibility

7. Increased revenues Reduced costs Enhance shareholder value proLearning innovations 2012 All Rights Reserved 7 Return on Investment

8. Proactive! Senior Management’s/“Champion” actively supporting Set aside funding for accommodation needs as is done for other fixed costs Manager specific training proLearning innovations 2012 All Rights Reserved 8