1. RCE Platform Technology (RPT) Mark Arndt (marndt@slac.stanford.edu) User Support

2. 2 Support for RPT Users RPT is flexible and feature-rich Extensive SDK Multiple interconnect options and possible networking topologies Enables a variety of design and deployment decisions Multiple skill sets needed for support and development Network administrators Electronics technicians Software developers A workshop only scratches the surface We are committed to user support We are here to train, but also get your feedback and an particular identify user roles we may have missed

3. 3 RPT User Web Site Portal to all RPT support resources Software release announcements Hardware and software documentation Software API reference – Doxygen Previous workshop materials Issue tracking system User forums https://confluence.slac.stanford.edu/display/RPTUSER/

4. 4 Software Distribution Software releases are announced on the RPT site - git repository pointer - git checkout instructions - Release notes Refer back to the Tools presentation given earlier this morning for more information

5. 5 Documentation AudienceReference DocumentsUser Guides Shelf administrators COB specifications and data sheets IPMI/shelf configuration command line reference COB installation and troubleshooting guide Software administrators Installation scripts reference SDK and utilities installation guide Plugin user Plugin developer Doxygen API referenceDevelopment tutorials and sample code SDK user guide RTM developer COB RTM Interface specification

6. 6 Doxygen Reference for SDK For plugin users and developers Organizes and presents SDK package documentation by: - Release version - Package - Namespace - Classes - Files and file members Package-oriented examples provided

7. 7 User Forums and Issue Tracking The project uses Jira for issue tracking…. - Issues can be logged against Hardware Utilities SDK - Access requires a SLAC account or an “external” user Crowd account …and a to-be-determined user forum system such as Snitz - Organized to support discussion threads on Specific SDK packages Individual utilities Hardware components

8. 8 Timeline What’s available now? - Software releases… - …and the corresponding Doxygen reference pages - Hardware and software lesson handouts What will be available within two months? - Issue tracking in Jira - Forums system - Full SDK user guide - SDK and utilities installation guide - Full utility and tool reference documentation for all user roles What will be available longer term? - Full hardware reference documentation

9. 9 Feedback Please send feedback, on the workshop or otherwise Topics we missed For topics we covered, too much detail, too little? What additional examples would be useful? And consult the RPTUSER Confluence site regularly for: New support resources and documentation SDK release announcements marndt@slac.stanford.edu https://confluence.slac.stanford.edu/display/RPTUSER/