1. Walk “In” the Line Nancy S. O’Shea, M.A. with input from Tangy Smith, Kalamazoo Valley Community College

2. Things to Consider The Need? Your Hours? Your Staffing? Your Space?

3. Need Do you have a need for walk-in vs. appointment testing?

4. Hours Are you open enough hours?

5. Staffing How will this affect your staffing?

6. Space Do you have appropriate space?

7. Pros Proctor flexibility Reduce number of phone calls Increase volume of business Provides a more dynamic work environment for staff

8. Cons The need to cross train your staff Additional pressure for proctors Supervisor has to be more involved in the day- to-day test administration End of day testing has to be closely monitored.

9. Tests Offered to our Students Accuplacer Placement Course Testing - both paper/pencil & Angel (LMS) Hobet V Hesi A2 ESL Placement testing Career testing/paper & pencil

11. Tests offered to Community Members MAT CLEP DSST NABCEP Distance Education for other schools Certification Tests

13. What makes this possible TSiS Cashier’s office Digital Desk SMART Sync (SynchronEyes)

14. Questions?

15. Contact Me! Nancy S. O’Shea, M.A. Brookdale Community College noshea@brookdalecc.edu 732-224-2076 noshea@brookdalecc.edu