1. CHAPTER 2 Management Learning Past To Present
BOH4M
CHAPTER 2
Management Learning Past To Present
Lajipe Faleyimu

2. CHAPTER OVERVIEW
What can be learned from classical management thinking?
What are the insights of the behavioural management approaches?
What are the foundations of modern management thinking?
Lajipe Faleyimu

3. Classical Management Approaches
SCIENTIFIC MANAGEMENT – emphasizes careful selection and training of workers and supervisory support.
Lajipe Faleyimu

4. Administrative Principles
Division of labour
Authority
Discipline
Unity of command
Subordination of Individual Interests
Remuneration
Centralization
Scalar Chain
Order
Equity
Personnel Tenure
Initiative
Esprit de corps
Lajipe Faleyimu

5. Classical Management Approaches
BUREAUCRACY – rational and efficient form of organization founded on logic, order and legitimate authority
Lajipe Faleyimu

6. Classical Management – Bureaucratic organizations
Characteristics of bureaucratic organizations:
Clear division of labour
Clear hierarchy of authority
Formal rules and procedures
Impersonality
Careers based on merit
Possible disadvantages of bureaucracy:
Excessive paperwork or “red tape”
Slowness in handling problems
Rigidity in the face of shifting needs
Resistance to change
Employee apathy
Lajipe Faleyimu

7. BEHAVIOURAL MANAGEMENT APPROACHES
Figure 2.2 Foundations in the behavioral or human resource approaches to management
Lajipe Faleyimu

8. Figure 2.3 Maslow’s hierarchy of human needs.
Lajipe Faleyimu

9. BEHAVIOURAL MANAGEMENT APPROACHES
McGregor’s Theory X assumes that workers:
Dislike work
Lack ambition
Are irresponsible
Resist change
Prefer to be led
McGregor’s Theory Y assumes that workers are:
Willing to work
Capable of self control
Willing to accept responsibility
Imaginative and creative
Capable of self-direction
Lajipe Faleyimu

10. MODERN MANAGEMENT FOUNDATIONS
Quantitative analysis and tools
Systems view of organizations
Contingency thinking
Commitment to quality
Learning organizations
Evidence-based management
Lajipe Faleyimu

11. MODERN MANAGEMENT FOUNDATIONS
21st Century Manager
Managers have to excel as never before to meet the expectations held of them and of the organization they lead.
Attributes of a 21st Century Manager
Global strategist – understanding the interconnections among nations, cultures and economies
Master of technology – comfortable with information technology
Inspiring leader – attracting and motivating workers to achieve high-performance culture
Model of ethical behaviour – acting ethically in all ways
Lajipe Faleyimu

12. REVIEW: MANAGEMENT LEARNING PAST TO PRESENT
Should Weber’s notion of the ideal bureaucracy be scrapped, or is it still relevant today?
How can a manager, even today, benefit from the Maslow’s needs theory
Can system and subsystem dynamics describe performance problems for an organization in your community?
Lajipe Faleyimu