1. Pre-Conference Workshop: Toni Flowers-Jefferson Facilitator Septemeber 22,2015. CLOSING INFORMATION GAPS IN END OF LIFE CARE Conversation Ready!

2. WORKSHOP GOAL Facilitate an opportunity for multidisciplinary health care professionals to explore and identify the multicultural issues existent among potential donors and their families and to create a method for closing the information gaps while preparing for, discussing and making end of life decisions. Focus Areas *Pre Planning *Palliative Care *Spiritual Care *Social Work/Patient Advocates

3. WORKSHOP OBJECTIVES 1. Participants will explore and identify various multicultural issues required to facilitate positive conversations promoting “early on” end of life discussions and decision makings among health care allies. 2. Participants will identify the three main issues/topics required to facilitate positive discussions of end of life issues including but not limited to organ donation among health care professionals. 3. A “Member Only” downloadable resource guide will be developed to feature the top three messages to facilitate positive discussions will be posted on AMAT website

4. EASING THE PROCESS FOR PATIENT & FAMILIES

5. CATEGORIES PREPARING FOR END OF LIFE END OF LIFE DISCUSSION END OF LIFE DECISION MAKING

6. Ask Me 3 Ask Me 3 is a patient education program designed to improve communication between patients and health care providers, encourage patients to become active members of their health care team, and promote improved health outcomes. The program encourages patients to ask their health care providers three questions: 1. What is my main problem? 2. What do I need to do? 3. Why is it important for me to do this? Studies show that people who understand health instructions make fewer mistakes when they take their medicine or prepare for a medical procedure. They may also get well sooner or be able to better manage a chronic health condition.

7. TALKING HEADS & MULTIPLE MESSAGES OUR PATIENT & THEIR FAMILIES PHYSICIANS SOCIAL WORKERS PATIENT ADVOCATES PALLIATIVE CARE SPIRITUAL CARE PRE- PLANNING

8. PATIENT & FAMILY CENTERED CARE OUR PATIENTS & THEIR FAMILIES PALLIATIVE CARE SOCIAL WORKERS PATIENT ADVOCATES PRE- PLANNING SPIRITUAL CARE PHYSICIANS

10. A WINNING RECIPE GAP CLOSING MESSAGES THAT EASE THE PROCESS 123

11. PRE-PLANNING 1 What is my main problem? 2 What do I need to do? 3 Why is it important for me to do this?

12. THE DISCUSSION 1 What is my main problem? 2 What do I need to do? 3 Why is it important for me to do this?

13. DECISION MAKING 1 What is my main problem? 2 What do I need to do? 3 Why is it important for me to do this?

14. GREAT WORK, THANK YOU FOR YOUR CONTRIBUTIONS!