1. Operations 101 Staffing, Class 14

2. Chris Gunnare Grew up in Beresford, South Dakota Accounting degree from Arizona State University Married (Denise) with three great kids Chrystina (21) Senior this year ASU Caitlyn (16) Junior this year at Urbandale High School Dylan (12) Entering Junior High (7 th Grade) Spent 15 years in the hotel & restaurant industry in AZ & IA 1999 Moved to Iowa and started attending Hope 2002 Elected to church council 2005 Call to serve as Executive Minister 2013 Elected to Urbandale School Board 8/4/2014 Honored to spend time with some amazing leaders!

3. Class 14—MultiSite Staffing Multisite is common in America. There thousands of churches with multiple sites and venues. If staffing can be a challenge at the main campus, it can be far harder at the venue. Chris Gunnare from the 10,000+ Lutheran Church of Hope will give an insiders view a multisite staffing. After getting to know the basics of the church and their multisite approach, we will want to understand many key issues. What kinds of positions have they staffed on their campuses, such as campus pastor, children’s, youth, care? What are the unique challenges of the venue staff and what does the venue staff want more of? How have they integrated venue staff into the regular staff culture and community? We will want to hear what Chris looks for in hiring multisite staff. The church has had very low turnover in the last five years … what is their secret?

4. Multisite Staffing  History of Lutheran Church of Hope  Started in 1991 by ELCA Church Planter, never gained any traction  Restarted in 1993 by Pastor Mike Housholder  Volunteer led by design “Doing Church as a Team”  Amazing worship growth made for eight moves and or major additions in 15 years 19931998200320082013 661,0852,8775,6448,353

5. Multisite Staffing  General philosophy of satellites  What is best for Kingdom Growth  Focus on “One Church” versus on each campus  Local Control (think Lutheran vs. Catholic)  Consistent experience vs. local control  Separate budget for all campuses & building funds  Payroll is capped at 50% of general giving  Volunteers are key to growing ministry/campus/church  Don’t recreate the ‘wheel’  Centralized message, programs, projects and services

6. Multisite Staffing  History of satellite locations  First satellite started in 2006  Why did we start the satellite?  Had pastoral intern stay extra year with passion & desire  Had Jr & Sr High Minister & Worship Leader  Worship center was FULL  New Space was still over 9 months away  Over 2,000 families driving from Ankeny  Ankeny was growing as fast/faster than West Des Moines  Very little investment / risk in the ‘launch’

7. Multisite Staffing  Hope Ankeny (started in 2006)  Started renting space from a traditional Lutheran Church  Similar suburban community as main West Des Moines  Moved to Middle School in 2007  Leased and built out 15,000 sf for office & mid week in 2009  Slowly transitioned from video to live preaching over last five years  Current state is one WDM sermon each month  Bought and paid off 20 acre site  Currently building 28,000 facility, expected completion Winter 2015  Attendance History 20062008201020122014 122346426647877

8. Multisite Staffing  Hope Ankeny (attendance 877)  Current Staffing (47.2% of general giving)  Campus Pastor (FT)  Admin (2 PT)  Adult (1 FT)  Children (Nursery – 5 th ) (2 PT)  Student (6 th – 12 th ) (1 FT)  Production (1 FT)  Worship (1FT)

9. Multisite Staffing  Hope Des Moines (started in 2008)  Worships at Elementary School  All mid-week activities happen ‘in the community’  Purchased building in 2014, currently transforming the space, expected completion date Fall 2014  Quickly transitioned from video to live preaching  Primary focus on serving the community  Attendance History 2008201020122014 95125205262

10. Multisite Staffing  Hope Des Moines (attendance 262)  Current Staffing (45.8%)  Campus Pastor (FT)  Admin (2 PT)  Adult (1 PT)  Worship (1 PT)  Nursery (5 hrs / week)

11. Multisite Staffing  Hope Johnston-Grimes (started in 2011)  Worships at Middle School  Video venue, four to six live messages per year  Added office space in the community in 2012  Leased larger office space (13,000 sq ft) in 2014 to allow Saturday Service and mid week programming  Partnership with YMCA to build new shared space, breaking ground in 2015  Leadership change in fall of 2013 (few weeks before launching capital campaign)  Attendance History 2011201220132014 361410443451

12. Multisite Staffing  Hope Johnston-Grimes (attendance 466)  Current Staffing (51.2%)  Campus Pastor (FT)  Admin (1 FT)  Worship (1 FT)  Production (2 PT)  Children (1 PT)  Student (1 FT)  Nursery (10 hrs / week)

13. Multisite Staffing  Hope Waukee (starting Sept 2014)  Will Worship at Elementary School  Video venue, four to six live messages per year  Adding ‘Live Stream’ technology  Adding ‘High Definition’ technology  Over 250 adults have committed to be ‘all in’

14. Multisite Staffing  Hope Waukee (expected attendance 350)  Current Staffing (budgeted 49.6%)  Campus Pastor (FT)  Admin (1 PT)  Worship (1 PT)  Production (8 hrs / week)  Nursery (5 hrs / week)

15. Multisite Staffing  Centralized Support  Administration (data base)  Finance  Human Resources  IT  Communications (web, print, social)  Missions  Maintenance (not janitorial)