1. 3M Touch Systems Mark Roberts Field Application Engineer August 14, 2002 Touchscreen Integration and Troubleshooting

2. 3M Touch Systems Capacitive Touchscreen

3. 3M Touch Systems Capacitive Technology

4. 3M Touch Systems Capacitive Technology

5. 3M Touch Systems Capacitive Controller Technology Power Orange - +12v, 60ma max, 47 ma typical, 400 mv max ripple Gray - Power Supply Ground Green - Chassis Ground, as short as possible Important: Electrostatic Discharge “ESD” path!! Gray/Green - Can be combined to Chassis Ground Touch working –Tap the Touchscreen, LED should flash

6. 3M Touch Systems Capacitive Controller Technology Communications with System –Power on system, should find the controller (LED will go from “bright” to “dim” on power up) –If not, turn power off –unplug the Touchscreen –power back up

7. 3M Touch Systems Materials and Tools Recommended Materials –Double Sided Tape (Touchscreen - display) 3M 4416 (1/16” thick) 8 pieces (1.5” long) 3M 4408 (1/8” thick) 8 pieces (1.5”long) –Closed cell single sided Gasket (bezel - Touchscreen) Volara 2AF Epilon FR –Cloth Tape Ideal Brand Therm-X No. 724 Tools –Isopropyl Alcohol –Lint free cloth –X-acto Knife

8. 3M Touch Systems Removing the Touchscreen Peel away gap tape Use X-acto knife to cut foam tape from top, left, right sides from the outside edge Lean Touchscreen forward & cut bottom tape from between Touchscreen and Display.

9. 3M Touch Systems Preparing Display & Touchscreen Use Isopropyl Alcohol and soft lint free cloth Clean the surface of the Display Clean the inside surface of the Touchscreen

10. 3M Touch Systems Alignment of the Touchscreen Align the Touchscreen both horizontally and vertically with the tube/LCD

11. 3M Touch Systems Cover the air gap Use the Black Cloth tape Cover the perimeter of the Touchscreen fully covering the space between the Touchscreen and Display

12. 3M Touch Systems Preparing Power for the Controller Orange - +12v, 60ma max, 47 ma typ, 400 mv max ripple Gray - Power Supply Ground Green - Chassis Ground, as short as possible Gray/Green - Can be combined to Chassis Ground

13. 3M Touch Systems Trouble Shooting Tips Touch Working ? LED should go from “dim” to “bright” when the sensor is touched. If yes, touch is working, problem is downstream from controller No Response from LED or touch ? - Is there power to the controller/Touchscreen ? - Is there any wires broken on the touchscreen ? - Is the touchscreen 12pin header plugged into the controller ? - Is the controller serial cable connected to the correct port ?

14. 3M Touch Systems Trouble Shooting Tips Definitions: -Serial Serial is a very common protocol for device communication that is standard on almost every PC. The concept of serial communication is simple. The serial port sends and receives bytes of information one bit at a time. Communication is completed using 3 transmission lines: (1) Ground, (2) Transmit, and (3) Receive. Other lines are available for handshaking, but are not required. The important serial characteristics are baud rate, data bits, stop bits, and parity. For two ports to communicate, these parameters must match!

15. 3M Touch Systems Trouble Shooting Tips Definitions Cont. : -Baud Rate Baud rate is the speed measurement for communication on a serial line. It indicates the number of bit transfers per second. Common baud rates for touch controllers are: 1200, 2400, 4800, and 9600. -Parity Parity is a simple form of error checking that is used in serial communication. Odd, Even, or No Parity is available on the controller. For even and odd parity, the serial port sets the parity bit (the last bit after the data bits) to a value to ensure that the transmission has an even or odd number of logic high bits. Example is parameter setting N72. The “N” = there is no parity.

16. 3M Touch Systems Trouble Shooting Tips Definitions Cont. : -Stop Bits Stop bits: used to signal the end of communication for each data byte. Possible values are 1 and 2 bits for the 3MTS controller.

17. 3M Touch Systems Trouble Shooting Tips Controller Configuration ? - Parameter Settings ARE important: Sample: Controller Setting “N72, 9600” “N”=Parity, “7”= data bits, “2”= Stop bits, “9600” = Baud Example: N81, 9600 baud = Host Communication Setting N72, 9600 baud = Controller (default) Setting Going by the above, the system Host will never find the controller at power up. They are on different communication settings, thus do not see each other. Similar to two people speaking the wrong language to each other…. They will not understand what each other is communicating. - Use the “MicroCal” Dos Utility to change the controller Parameter settings.

18. 3M Touch Systems Trouble Shooting Tips Touch is “Jittery” ? - Noise in the system is interfering with the controller and prevents it from receiving a clear signal. To correct this a controller “Frequency Adjustment” Utility is available in the 3MTS MicroCal software utility. Note: The newly released EX II controller handles “Frequency Adjustments” internally, thus correcting Jitter problems automatically.

19. 3M Touch Systems Trouble Shooting Tips Calibration: -Target / finger positioning: Touchscreen calibration is only as good as the manner in which it was calibrated. Improper calibration will result in positional offsets on the touchscreen. Touch the targets straight on, do not use a swiping motion. -Important to take note of “Instructions” on Game Systems: Gaming companies treat calibration in different ways on their machines. There is sub routines going on behind the screen during calibration, caution must be taken to follow exact instructions on the screen. Example: If the screen displays “Open door, taking ambient, do not touch screen” it is critical that the instruction is followed. The door must be completely open with no obstructions between the door and touchscreen. Is is also important to assure your hands are away from the touchscreen during this time. The touchscreen is taking an ambient measurement of the environment. If this measurement is taken incorrectly, a positional offset will be the result on the touchscreen.

20. 3M Touch Systems Questions?