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Published byOliver Allen Modified over 8 years ago
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Caroline Duley COM100 LANCE ARMSTRONG CRISIS COMMUNICATION
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Lance Armstrong denied doping allegations for thirteen years Federal Investigation from the USADA banned him from competitive cycling for life HYPOTHESIS: As individuals in corporate partnerships fail to act ethically, the reputations of the individual and all partnered organizations are put at risk BACKGROUND INFORMATION
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Armstrong in the Public Eye Unethical actions MUST be followed by successful crisis management The Livestrong Foundation, Nike, and Lance Armstrong “A Unified Whole” When one falls, so does the other Ethical Concerns Honest and constant communication is needed for successful partnerships THEMES FROM THE CASE
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Oprah Winfrey Interview Final chance to come clean and restore reputation The Livestrong Foundation: Public Statement A response to Oprah Interview Nike: Public Statement A response to Livestrong Statement Sportsmail Interview with teammate: Emma O’Reilly Armstrong continued to point fingers Fails to completely own up to his unethical actions COMPLEXIFYING THE CASE
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Guidelines are Necessary for Successful Partnerships Ethical Standards protect the integrity of industries Two-Way Communication creates a unified plan for crisis management Someone must take Initiative in a Crisis If you simply ignore the crisis and fail to communicate with the public, your reputation is ruined. IMPLICATIONS
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